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SYMPTOM(s):

Unable to start OpenEdge Architect, Debugger and install Service Pack on Vista

Unable to start OpenEdge Architect, Debugger and install Service Pack on Windows 7

Unable to open PROMSGS when starting prowin32.exe

Launching prowin32 fails with "error msgopen:unable to open msg file for promsgs"

Launching OpenEdge Architect gives error Unable to locate installation information for version:10.2B

Unable to locate installation information for version:10.2B

Launching Data Dictionary gives error msgopen:unable to open message file:PROMSGS

msgopen:unable to open message file:PROMSGS

Launching Data Administration gives error msgopen:unable to open message file:PROMSGS

Installation of 10.1C service pack fails with:

OpenEdge r10.1C installation corrupted:
"DLC" registry key not found.
Click OK to exit.

Starting OpenEdge Architect errors out with Not Licensed to run OpenEdge Architect version: <version>

Debugger fails to start on Vista with following error messages:

Registry information for Progress is invalid.
Can't find where the Java VM executable is to run debugger. (14529)

Not licensed to run OpenEdge Architect for version: 10.x

AdminServer does not start and does not create any log files

FACT(s) (Environment):

Windows Vista
During installation, no errors appear
OpenEdge 10.1C
OpenEdge 10.2x
Windows 7
Windows Server 2008

CAUSE:

Bug# OE00182600

CAUSE:

Several keys under HKEY_CURRENT_USER\Software\PSC\PROGRESS and HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS have an incorrect version number 10.1CÀ, 10.1CA~, 10.2AA, 10.2Bv, 10.2Bu or similar instead of just 10.1C or 10.2A,10.2B preventing various components to determine the location and version of the OpenEdge installation.

FIX:

Workaround:

Use regedit to perform the following steps. Make sure to back up the registry first before you modify the registry.

- Verify the registry keys with the incorrect version number have data under them.
- Ensure/verify that there are no registry keys with the correct version number remaining from a previous installation.
- Replace every occurrence of the incorrect version number with the correct one for the OpenEdge version installed.

It might be easier to export the registry key for PSC as orig_psc.reg. Then Right mouse click on the orig_psc.reg file and replace using text editor feature and replace, for instance, OE10.2Bv with OE10.2B, and save the file as modified_psc.reg. You can then double click on the modified_psc.reg file to reimport it to the registry. After that, you need to go to the registry and delete the OE10.2Bv key and all its contents.