Product: | Microsiga Protheus® |
Environment: | SIGAFAT - Billing |
Occurrence: | Identify the reason why the Sales Order was unduly blocked (or unduly released) by Stock |
Step by step: | Depending on which of the following two occurrences you have identified in your process, check the parameters and processes/fields required to solve your problem:
First, you need to validate whether the Order is Blocked due to lack of Balance in Stock. To do so, check routines "Stock Release [MATA455]" or "Stock and Credit Release [MATA456]" to see whether the caption of the item indicates Black Caption (Blocked – Stock):
If the order is "Unduly" Released by Stock, check the following Parameters and Fields:If the order is "Unduly" Blocked by Stock, check the following Parameters and Fields:If, after checking the parameters and processes in the documentation pertaining your situation, you still have not found the error, submit the following for analysis:1 - Screenshot of general product balance (Find the product in routine "Products [MATA010]" and press "F4" above the item that blocks or not):
2 - Content of parameters:
3 - Content of fields (TES):
4 - Content of items for sales order release:
5 - Content of product balance fields:
6 - Content of field release type of sales order:
7 - Enter the process verification:
8 - If the product has an address or batch:
|
This may interest you: | Releases / Blocking of Sales Order: https://tdn.totvs.com/x/RjS4Ew "Undue" Credit Blocking / Release: "Undue" Credit Blocking OR Release Configurations for Stock Blocking / Analysis: https://tdn.totvs.com/x/fcIYIQ |