This routine queries the Workflow of existing processes by user. Thus, you can check which Processes are pending and reply e-mails. Check the following caption:
Replied Processes 
Pending Processes
Procedures
Querying processes by user:
- When routine Processes per User, select the user to be queried and confirm it.
Visão Geral
Import HTML Content
Conteúdo das Ferramentas
Tarefas