Index
Speaking of creating articles in communities...
Articles can be posted and managed through the Articles tab available in communities.
The articles provide a wide range of items in their content, such as videos, images, links, tables, in addition to various text formatting options, making their posts richer and more attractive.
This tab is only displayed if the administrator or moderator enables it in the community, allowing article posting within such community.
Post an article in the community
01. In the community where the article will be created, select the icon 
that represents posting articles.
The Articles tab appears only if the community admin or moderator enables it.
02. The Select articles window will be displayed so that the article selection is made, after selecting the article click Select.
03. Draft a text, if you would like it to accompany the post of the article. Emojis can also be added next to the post if you want. Click the icon 
and choose the emoji you want.
The emojis used are displayed in the "recently used" section within the emoji panel. The most used ones will always be displayed first on the list.
04. Select where you want to post the article in Post in, multiple communities can be entered in addition to user profile.
05. Click Post.
oculto
Obs: Ver se deleta essa parte toda.
06. On the Content of the article tab, enter the content of the article.
You can use several formats for the article’s text, as well as images, videos, links, tables, among others. You can add images and videos that are on a local machine, posted on the platform or from a URL.
07. Click on the Authentication tab and set the requested information.
Required information:
Tags
Keywords associated to the article to be posted in the community, in order to facilitate its location during network searches.
Folder
Folder to which the article belongs. All folders previously created are displayed to be selected. To create a new folder, select New category and enter the name for the new folder in the field.
Subject
Subject to which the article belongs. All existing subjects are displayed to be selected.
Notify?
When enabled, it determines that a notification will be sent to the users who listed the subject to which the article is related as a subject of interest upon posting. In that case, ON is displayed, indicating that the feature is active. If not, OFF is displayed.
Expiration date (optional)
When enabled, it determines that the article will be valid and will be available until a specific date. In that case, ON is displayed, indicating that the feature is active. If not, OFF is displayed. As you enable that feature, you can set the expiration date of the article in the field that is displayed. Expired articles are highlighted on the articles list.
08. Click on View to see how the article will be created, if desired.
09. Click on Post to finish creating and make the article visible to other users, or click on the arrow located next to Post and then select Save draft to edit and post later or Discard draft to delete it.
By clicking on option Save draft, the article is saved and displayed in the Article in community only to the user.
By clicking on option Publish, the article becomes visible to other users and you can share it with users and communities in the form of a post in the timeline. To do this, simply click on Share on the confirmation message of the article posting.
By clicking on option Discard draft, the article is deleted.
Post in multiple communities through the article gallery
01. Go to the community in which the article was originally posted.
02. Click the Community articles tab.
03. In the articles gallery, click the article you want to post in multiple communities.
04. Click the informative icons of the article.
05. The article will be opened for viewing, at the end of the article click the icon 
and click Share to post in multiple communities.
06. On the Share screen, select the desired communities. You can choose as many communities as you wish. There are no limits to adding communities.
07. If you want, you can add text next to the post in Make a comment about that share.
Note that the selected communities will be featured in tag format. If you wish to switch a community, just click the X next to each community's name and make the necessary switch.
The post will be made in the first selected community and displayed as shared in the other communities.
08. Click Post.
Configure posted article view
01. In the community from which the items will be displayed, click on Items tab.
02. In the field located at the top of the window, define the order in which the articles must be displayed.
Available ordering options are:
- Most recent: when selected, this option determines that the articles will be displayed by creation date in descending order (i.e. the most recent articles will be displayed first).
- Oldest: when selected, this option determines that the articles will be displayed by creation date in ascending order (i.e. the oldest articles will be displayed first).
- Alphabetical order: when selected, this option determines that the articles will be displayed in ascending alphabetical order, based on the respective titles.
- Descending alphabetical order: when selected, this option determines that the articles will be displayed in descending alphabetical order, based on the respective titles.
03. View articles according to the defined parameterization.
View article in the community
01. In the community from which the article appears, click on the Items tab.
02. In the following list, find the article to be viewed.
03. Click on View more.
04. View the entire article content.
You can browse between articles of the same folder by clicking on the arrows located at the bottom of the window. To return, click on the desired link at the top of the window.
Edit articles in community
01. In the community where the article is published, click on the Articles tab.
02. In the following list, find the article to be edited.
03. Click on the arrow on the upper right corner of the frame corresponding to the article to be edited.
04. Click on Edit.
04. Click on Edit cover and select the desired option.
Available options are:
- ECM image: allows you to select an image that is published in the Gallery of images from the community;
- Send image: allows you to select an image from your workstation;
- Reposition: allows you to reposition the image and set it as desired;
- Remove: allows you to remove the cover image of the article.
05. Press Finish to confirm changes made on the cover; or Cancel to undo all changes, if desired.
05. In the article’s content, make the necessary changes.
05. Click on the Advanced tab and edit the desired information.
Information about the displayed fields can be obtained from the basic route.
05. Click on View to check the result of the changes made to the article, if desired.
06. Click on Publish, to finalize the edition and make it visible to other users, or press the arrow located next to Publish and then press Save draft to edit it again and post it later, or press Discard changes to undo changes.
Remove articles from community
01. In the community where the article is published, click on the Articles tab.
02. In the following list, find the article to be deleted.
03. Click on the arrow in the upper right corner of the frame corresponding to the article to be deleted.
04. Click on Delete.
05. In the confirmation message that appears, press Yes to complete the deletion or No to drop out of the action.
Edit articles in community - advanced
01. In the community where the article is published, click on the Articles tab.
02. In the following list, find the article to be edited.
03. Click on the arrow on the upper right corner of the frame corresponding to the article to be edited.
04. Press Advanced.
The Advanced option directs to the navigation folder of documents in which the item is stored. In this location, you can access all functions available for documents, such as renaming and editing its properties.
Share article
01. In the community where the article is published, click on the Articles tab.
02. In the listing displayed, locate the item to be shared.
03. Click on the sharing icon, located in the left corner of the social actions of the article you want to share.
04. Click on Share.
05. Enter the users and/or communities with which we want to share the article.
When you start to type the name of the user or of the community, suggestions that match the information typed are presented.
An alert is sent if the user or the community entered does not have access to the information to be shared.
06. Enter a message to go with the sharing, if desired.
The message that will accompany the shared content can contain up to 700 characters.
07. Press Share; or Discard to withdraw from action, if desired.
Get Link to the article
01. In the community where the article is published, click on the Articles tab.
02. In the listing displayed, find the item for which you want the link.
03. Press the sharing icon, located in the left corner of the social actions of the article for which you want the link.
04. Click on the Copy link.
By clicking on the option, the link for the article is copied to the transfer area, allowing it to be shared on other areas, such as documents, tools, e-mails etc.
If the browser used does not support sending the URL to the transfer area, when pressing Copy link, a table is presented containing the selected link and it is necessary to press "Ctrl + C" to copy it effectively.
It is possible that some users cannot view the contents for which the link directs due to access permissions.
View article shares
01. In the community where the article was published, click the Articles tab.
02. The article gallery will appear, click on the share icon located at the bottom of the box for the article.
03. The article will be displayed, at the end of it click the orange square containing the number of shares.
04. A window showing how many shares and where the article was shared will be displayed.
You can search a specific sharing through the Search field located in the upper right corner of the window.
You can view the content on the site in which it was shared by pressing the icon located in the right corner of the line corresponding to the share that will be displayed.
Create article folder in the community
01. In the community in which the article folder is created, press the tab Items.
02. In the Folder table, press New.
03. In the following window, enter the name of the folder.
04. Click on Save.
By clicking on Save, the folder is created and displayed in the table of categories. By clicking on the arrow located on the right side of the folder name, users can access the rename, add to favorites, share, or delete category options. You can also search for folder using Filter Folder.
The folders created are displayed as options in the Folder field when creating or editing articles.
Rename article folder in the community
01. In the community in which the article folder is created, press the tab Items.
02. In the Folders table, locate the folder you want to change.
03. Click on the arrow located to the right of the folder name.
04. Click on Rename.
05. Enter a new name for the folder.
06. Click on Save.
Add or delete article folder from favorites
01. In the community to which the article folder belongs, press the tab Items.
02. In the Folders window, find the folder to be added or deleted from favorites.
03. Click on the arrow located to the right of the folder name.
04. Click on Add to favorites or Delete from favorites, as desired.
Share folder of articles
01. In the community to which the article folder belongs, press the tab Items.
02. In the Folders table, find the folder you want to change.
03. Click on the arrow located to the right of the folder name.
04. Click on Share.
05. Enter the users and/or communities with which you want to share the article category.
When you start to type the name of the user or of the community, suggestions that match the information typed are presented.
An alert is sent if the user or the community entered does not have access to the information to be shared.
06. Enter a message to go with the sharing, if desired.
The message that will accompany the shared content can contain up to 700 characters.
07. Click on Share.
Get link from the articles folder
01. In the community to which the article folder belongs, press the tab Items.
02. In the Folders table, find the folder from which you want the link.
03. Click on the arrow located to the right of the folder name.
04. Click on the Copy link.
By clicking on this option, the link for the article folder is copied to the Transfer area, allowing it to be shared on other areas, such as documents, tools, e-mails etc.
If the browser used does not support sending the URL to the transfer area, when pressing Copy link, a table is presented containing the selected link and it is necessary to press "Ctrl + C" to copy it effectively.
It is possible that some users cannot view the contents for which the link directs due to access permissions.
Delete folder of articles
01. In the community to which the article folder belongs, press the tab Items.
02. In the Folders table, find the folder you want to change.
03. Click on the arrow located to the right of the folder name.
04. Click on Delete.
05. In the confirmation message that appears, press Yes to complete the deletion or No to drop out of the action.
Please note!
This documentation is valid from the 1.7.0 (Lake) update. If you use a previous update, it may contain information different from what you see on your platform.
Visão Geral
Import HTML Content
Conteúdo das Ferramentas
Tarefas