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Index
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Speaking of creating articles in communities...
Articles can be posted and managed through the Articles tab available in communities.
The articles provide a wide range of items in their content, such as videos (including FLV format), images, links, tables, in addition to various text formatting options, making their posts richer and more attractive.
This tab is only displayed if the administrator or moderator enables it in the community, allowing article posting within such community.
Basic Path
Post an article in the community
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01. In the community in which where the article will be publishedcreated, click on the Articles tabselect the icon 
that represents posting articles.
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The Articles tab appears only appears if the administrator community admin or moderator of the community enable enables it. |
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02. Click on New article.
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The Select articles window will be displayed so that the article selection is made, after selecting the article click Select.
03. Insert a cover image for the article, Draft a text, if you would like it to accompany the post of the article. Emojis can also be added next to the post if you want.
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You can search for an image on the workstation - from option Select an image, on the Image on the cover image (optional) or by dragging the image directly to the frame or an image published in the community itself. After selecting the image, you can drag it to reposition it as desired. |
04. Press Finish to save the cover article; or Cancel to remove it.
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Click the icon 
and choose the emoji you want.
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The emojis used are displayed in the "recently used" section within the emoji panel. The most used ones will always be displayed first on the list. |
04. Select where you want to post the article in Post in, multiple communities can be entered in addition to user profile.
05. Click Post.
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Obs: Ver se deleta essa parte toda. 06. On the Content of the article tab, enter the content of the article. | |||
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07. Click on the Authentication tab and set the requested information. | |||
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08. Click on View to see how the article will be created, if desired. 09. Click on Post to finish creating and make the article visible to other users, or click on the arrow located next to Post and then select Save draft to edit and post later or Discard draft to delete it. | |||
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Post in multiple communities through the article gallery
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01. Go to the community in which the article was originally posted.
02. Click the Community articles tab.
03. In the articles gallery, click the article you want to post in multiple communities.
04. Click the informative icons of the article.
05. The article will be opened for viewing, at the end of the article click the icon 
and click Share to post in multiple communities.
06. On the Share screen, select the desired communities. You can choose as many communities as you wish. There are no limits to adding communities.
07. If you want, you can add text next to the post in Make a comment about that share.
Alternative Paths
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Note that the selected communities will be featured in tag format. If you wish to switch a community, just click the X next to each community's name and make the necessary switch. The post will be made in the first selected community and displayed as shared in the other communities. |
08. Click Post.
Configure posted article view
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01. In the community from which the items will be displayed, click on Items tab.
02. In the field located at the top of the window, define the order in which the articles must be displayed.
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Available ordering options are:
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03. View articles according to the defined parameterization.
View article in the community
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01. In the community from which the article appears, click on the Items tab.
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04. View the entire article content.
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You can browse between articles of the same folder by clicking on the arrows located at the bottom of the window. To return, click on the desired link at the top of the window. |
Edit articles in community
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01. In the community where the article is published, click on the Articles tab.
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04. Click on Edit cover and select the desired option.
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Available options are:
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05. Click on the Advanced tab and edit the desired information.
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Information about the displayed fields can be obtained from the basic route. |
05. Click on View to check the result of the changes made to the article, if desired.
06. Click on Publish, to finalize the edition and make it visible to other users, or press the arrow located next to Publish and then press Save draft to edit it again and post it later, or press Discard changes to undo changes.
Remove articles from community
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01. In the community where the article is published, click on the Articles tab.
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05. In the confirmation message that appears, press Yes to complete the deletion or No to drop out of the action.
Edit articles in community - advanced
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01. In the community where the article is published, click on the Articles tab.
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03. Click on the arrow on the upper right corner of the frame corresponding to the article to be edited.
04. Press Advanced.
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The Advanced option directs to the navigation folder of documents in which the item is stored. In this location, you can access all functions available for documents, such as renaming and editing its properties. |
Share article
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01. In the community where the article is published, click on the Articles tab.
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05. Enter the users and/or communities with which we want to share the article.
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When you start to type the name of the user or of the community, suggestions that match the information typed are presented. An alert is sent if the user or the community entered does not have access to the information to be shared. |
06. Enter a message to go with the sharing, if desired.
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The message that will accompany the shared content can contain up to 600 700 characters. |
07. Press Share; or Discard to withdraw from action, if desired.
Get Link to the article
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01. In the community where the article is published, click on the Articles tab.
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04. Click on the Copy link.
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By clicking on the option, the link for the article is copied to the transfer area, allowing it to be shared on other areas, such as documents, tools, e-mails etc. It is possible that some users cannot view the contents for which the link directs due to access permissions. |
View article shares
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01. Click on the frame that contains the number of times the article has been shared, located on the article sharing icon.
02. View the information related to the article shares.
In the community where the article was published, click the Articles tab.
02. The article gallery will appear, click on the share icon located at the bottom of the box for the article.
03. The article will be displayed, at the end of it click the orange square containing the number of shares.
04. A window showing how many shares and where the article was shared will be displayed.
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You can search a specific sharing through the Search field located in the upper right corner of the window. You can view the content on the site in which it was shared by pressing the icon located in the right corner of the line corresponding to the share that will be displayed. |
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Create article folder in the community
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01. In the community in which the article folder is created, press the tab Items.
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03. In the following window, enter the name of the folder.
04. Click on Save.
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By clicking on Save, the folder is created and displayed in the table of categories. By clicking on the arrow located on the right side of the folder name, users can access the rename, add to favorites, share, or delete category options. You can also search for folder using Filter Folder. The folders created are displayed as options in the Folder field when creating or editing articles. |
Rename article folder in the community
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01. In the community in which the article folder is created, press the tab Items.
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05. Enter a new name for the folder.
06. Click on Save.
Add or delete article folder from favorites
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01. In the community to which the article folder belongs, press the tab Items.
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04. Click on Add to favorites or Delete from favorites, as desired.
Share folder of articles
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01. In the community to which the article folder belongs, press the tab Items.
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05. Enter the users and/or communities with which you want to share the article category.
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When you start to type the name of the user or of the community, suggestions that match the information typed are presented. An alert is sent if the user or the community entered does not have access to the information to be shared. |
06. Enter a message to go with the sharing, if desired.
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The message that will accompany the shared content can contain up to 600 700 characters. |
07. Click on Share.
Get link from the articles folder
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01. In the community to which the article folder belongs, press the tab Items.
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04. Click on the Copy link.
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By clicking on this option, the link for the article folder is copied to the Transfer area, allowing it to be shared on other areas, such as documents, tools, e-mails etc. If the browser used does not support sending the URL to the transfer area, when pressing Copy link, a table is presented containing the selected link and it is necessary to press "Ctrl + C" to copy it effectively. It is possible that some users cannot view the contents for which the link directs due to access permissions. |
Delete folder of articles
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01. In the community to which the article folder belongs, press the tab Items.
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05. In the confirmation message that appears, press Yes to complete the deletion or No to drop out of the action.
| Informações | ||
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Esta documentación es válida desde la actualización 1.5.10. Si utiliza una actualización anterior, puede contener información diferente de la que usted ve en su plataforma. |
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This documentation is valid from the 1.7.0 (Lake) update. If you use a previous update, it may contain information different from what you see on your platform. |
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