<style>
#title-text {
display: none !important;
}
.compositiondani-banner {
width: 100%; /* Garante que o banner ocupe toda a largura */
min-height: 220px; /* Altura mínima para manter aspecto visual */
border-radius: 5px;
overflow: hidden;
position: relative; /* Posição relativa para que o conteúdo absoluto se posicione corretamente */
margin-bottom: 5px; /* Ajuste conforme necessário */
}
.compositiondani-banner-image {
background-image: url("https://totvscrm.com/wp-content/uploads/2024/04/capa-com-fundo-e-sem-icone-TDN-AZUL2.png");
background-size: cover;
background-position: center; /* Centraliza a imagem de fundo */
min-height: 100%; /* Garante que a altura do background cubra a área */
width: 100%;
position: absolute; /* Posicionamento absoluto para cobrir toda a área do banner */
}
.compositiondani-banner-overlay {
min-height: inherit;
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 100%;
border-radius: 5px;
pointer-events: none;
}
.compositiondani-banner-logo-container {
display: flex;
justify-content: center;
align-items: center;
position: absolute;
top: 50%;
left: 50%;
bottom: 0;
transform: translate(-50%, -50%);
}
.compositiondani-banner-logo {
width: 350px;
height: 180px;
background-image: url("https://totvscrm.com/wp-content/uploads/2023/09/logo-com-descricao-totvsgc.png");
background-size: contain;
background-repeat: no-repeat;
}
.compositiondani-banner-content {
position: absolute;
padding: 30px;
max-width: 60%;
top: 50%;
left: 50%;
transform: translate(-50%, -50%);
z-index: 1;
color: white;
text-align: center;
}
.compositiondani-banner-title {
margin-bottom: 10px !important;
padding: 10px !important;
background: rgba(0, 0, 0, 0.5) !important;
display: flex !important;
justify-content: center !important;
align-items: center !important;
font-size: 12px !important;
line-height: 1.3 !important;
max-height: 133px !important;
font-family: "Roboto", sans-serif !important;
-webkit-line-clamp: 3 !important;
-webkit-box-orient: vertical !important;
overflow: hidden !important;
text-overflow: ellipsis !important;
color: #ffffff !important;
position: relative !important;
margin-top: 130px !important;
border-radius: 10px !important;
}
</style>
<style>
*, ::after, ::before {
box-sizing: inherit;
}
textarea {
margin: 0;
overflow: auto;
vertical-align: top;
}
.container {
display: flex;
justify-content: space-between;
}
.container .articles {
flex: 1;
padding: 20px;
}
.container .faq-container {
flex: 1;
padding: 20px;
}
.inherited-styles-for-exported-element {
box-sizing: border-box;
color: #494440;
font-family: Lato, sans-serif;
font-size: 16px;
font-weight: 400;
line-height: 26px;
}
ul {
padding-left: 0;
}
ol, ul {
color: #5d5d5e;
}
a {
background-color: initial;
background-position: 0 0;
color: #1264a3;
text-decoration: none;
}
h1, h5 {
color: #1d1c1d;
}
h1, h2, h3, h5 {
font-family: lato, sans-serif;
}
p {
font-size: 16px;
line-height: 26px;
}
b, strong {
font-weight: 700;
}
h1 {
margin-left: 0;
margin-right: 0;
}
button, input, textarea {
font-family: inherit;
font-feature-settings: inherit;
font-kerning: inherit;
font-optical-sizing: inherit;
font-size6px;
font-stretch: inherit;
font-style: inherit;
font-variant: inherit;
font-variant-position: inherit;
font-variation-settings: inherit;
font-weight: inherit;
}
input {
color: inherit;
line-height: normal;
margin: 0;
}
button {
appearance: none;
background-color: initial;
background-position: 0 0;
border-radius: 4px;
line-height: inherit;
overflow: visible;
text-align: center;
text-decoration: none;
text-transform: none;
}
.breadcrumbs {
display: inline-block;
list-style: none;
margin: 0 1px 0 0;
padding: 0;
}
:focus {
outline: 2px dotted #611f69;
outline-offset: 5px;
}
.ts_icon {
text-indent: 0;
}
.article_page {
padding-bottom: 50px;
position: relative;
}
.article-vote {
border-bottom: 1px solid #ddd;
border-top: 1px solid #ddd;
padding: 35px 0 45px;
}
.section-list {
margin: 0;
min-width: 217px;
}
.section_list_container {
position: relative; /* Isso garante que o z-index possa ser aplicado corretamente */
z-index: 1; /* Menor z-index para que fique abaixo do banner */
margin-top: 250px; /* Ajuste conforme necessário para empurrar a seção para baixo do banner */
}
.ts_icon_happy_smile::before {
content: "";
}
.ts_icon_check_circle_o_large::before {
content: "";
}
.ts_icon_warning::before {
content: "";
}
a:focus {
outline: thin dotted;
}
.article_page .article_body a[href], a:hover {
text-decoration: underline;
}
.breadcrumbs li {
color: #7d7d7d;
display: inline-block;
font-size: 16px;
line-height: 20px;
}
a:active, a:hover {
outline: 0;
}
input[type=radio] {
box-sizing: border-box;
padding: 0;
}
.ts_icon::after, .ts_icon::before {
display: inline-block;
font-family: "Slack v2";
font-size: 20px;
font-weight: 400;
}
.section-list li {
font-size6px;
line-height: 26px;
list-style: none;
}
.breadcrumbs li::before {
color: #cacaca;
content: ">";
padding: 0 4px;
}
.section-list li a {
border: 1px solid transparent;
border-radius: 4px;
color: #1d1c1d;
display: block;
font-size: 16px;
line-height: 18px;
margin-bottom: 4px;
padding: 5px 10px 6px;
text-decoration: none;
}
.article_page .article_container {
display: block;
flex-wrap: wrap;
font-size6px;
line-height: 26px;
margin-left: auto;
margin-right: auto;
padding-left: 10px;
padding-right: 10px;
}
.article_page .article_breadcrumbs_container {
display: block;
flex-wrap: wrap;
margin-left: auto;
margin-right: auto;
max-width: 960px;
padding-left: 20px;
padding-right: 20px;
padding-top: 30px;
visibility: hidden;
}
.article_page .article_title {
flex-basis: 100%;
font-size: 32px;
font-weight: 700;
line-height: 36px;
margin-bottom: 30px;
margin-top: 30px;
padding-left: 10px;
padding-right: 10px;
}
.article_page .article_breadcrumb_title {
color: #868686;
display: none;
font-size: 15px;
}
.article_page .article_body {
padding-bottom: 50px;
padding-left: 10px;
padding-right: 10px;
width: 100%;
}
.article_page .article_footer {
flex-basis: 100%;
padding-left: 10px;
padding-right: 10px;
}
.article-vote .article-vote-question {
display: block;
font-weight: 700;
margin-bottom: 25px;
opacity: 0;
text-align: center;
}
.article-vote .article-vote-controls {
justify-content: center;
text-align: center;
}
.article-vote .article-feedback-form {
display: none;
text-align: right;
}
.article-vote .vote-err {
font-size: 13.3333px;
margin-bottom: 0;
}
.article-vote .feedback-thanks, .article-vote .vote-err, .article-vote .vote-thanks {
display: none;
text-align: center;
}
.article-vote .article-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up {
background-clip: padding-box;
border-radius: 6px;
border-style: solid;
border-width: 2px;
cursor: pointer;
height: 44px;
text-decoration: none;
}
.article-vote .article-vote-down, .article-vote .article-vote-up {
border-color: #007a5a;
color: #007a5a;
margin: 0 10px;
min-width: 125px;
}
.article-vote .article-button-text {
display: block;
height: 100%;
padding: 7px 16px;
text-align: center;
width: 100%;
}
.article-vote .article-send-feedback {
border-color: #868686;
color: #868686;
display: inline-block;
margin: 20px 0 0 10px;
min-width: 180px;
padding: 0 12px;
}
.article-vote .get-support {
text-align: left;
}
.article-vote .article-feedback-drive {
padding-bottom: 20px;
text-align: left;
}
.article-vote .article-vote-down, .article-vote .article-vote-up {
width: 42%;
}
.nav_scroll.stick {
flex: 0 0 auto;
max-height: 75vh;
position: fixed;
}
.article_body section, .article_page #cat_list, .section-list .close {
display: none;
}
.option:focus {
outline: thin dotted #611f69;
}
.article_page .article_breadcrumb_title::before {
color: #ddd;
content: ">";
padding: 0 3px;
}
.article_page .article_body p {
margin-bottom: 12px;
margin-top: 0;
}
.article_page .article_body ul {
color: inherit;
padding-left: 30px;
}
.article_page .article_body li {
line-height: 24px;
margin-bottom: 10px;
}
.article_page .article_body h2 {
border-bottom: 1px solid #ddd;
color: #1d1c1d;
display: block;
font-size: 22px;
font-weight: 700;
line-height: 27px;
margin-bottom: 20px;
padding-bottom: 10px;
}
.article_page .article_body h3 {
color: #1d1c1d;
display: block;
font-size: 20px;
font-weight: 700;
line-height: 25px;
margin-bottom: 20px;
margin-top: 20px;
}
.article_page .article_body section {
margin-top: -1px;
padding: 30px;
}
.article-vote .article-vote-question::before {
background-clip: padding-box;
border-radius: 50%;
content: "";
display: inline-block;
font-family: "Slack v2";
font-size: 20px;
font-weight: 400;
height: 25px;
margin-bottom: 1px;
margin-right: 2px;
vertical-align: bottom;
width: 25px;
}
.article-vote .article-vote-controls a {
display: inline-block;
}
.article-vote .article-feedback-form textarea {
background-clip: padding-box;
border: 1px solid #ddd;
border-radius: 6px;
color: inherit;
line-height: 24px;
padding: 10px;
transition: all 160ms;
width: 100%;
}
.article-vote .vote-err i {
font-size: 20px;
vertical-align: middle;
}
.article-vote .feedback-thanks p, .article-vote .vote-thanks p {
margin-bottom: 25px;
margin-top: 3px;
}
.article-vote .feedback-thanks i, .article-vote .vote-thanks i {
vertical-align: middle;
}
.article-vote .article-feedback-drive label {
cursor: pointer;
display: flex;
}
.article-vote .article-feedback-drive input {
margin-right: 10px;
margin-top: 7px;
}
.breadcrumbs li:first-child::before {
content: none;
padding: 0;
}
.section-list li a.active, .section-list li a:hover {
background-color: #ebf6fd;
border: 1px solid #dcf0fb;
}
.section-list li a.active {
background-color: #0897E9;
border-color: transparent;
color: #fff;
font-weight: 700;
line-height: 22px;
padding: 3px 10px 4px;
text-shadow: rgba(0, 0, 0, .1) 0 1px 0;
}
.article_page.has_sidenav .article_container {
max-width: 960px;
width: 100%;
}
.article_page .article_body .side_by_side {
overflow: hidden;
text-align: center;
}
.article_page .article_body .bug, .article_page .article_body .note, .article_page .article_body .tip {
background-clip: padding-box;
border-radius: 6px;
border-style: solid;
border-width: 1px;
display: block;
line-height: 1.5rem;
margin-bottom: 18px;
margin-top: 18px;
padding: 12px 18px 12px 65px;
position: relative;
word-break: break-word;
}
.article_page .article_body .note {
background-color: #f8f8f8;
border-color: #363636;
}
.article_page .article_body .tip {
background-color: #e8f5fa;
border-color: #1d9bd1;
}
.article_page .article_body .bug {
background-color: #fcf4da;
border-color: #f2c744;
}
.article_page .article_body .tabs {
margin-bottom6px;
}
.article_page .article_body .option {
border: 1px solid transparent;
color: #616061;
cursor: pointer;
display: inline-block;
margin: 0;
padding-bottom: 4px;
padding-top: 5px;
}
.article-vote .article-vote-down:hover, .article-vote .article-vote-up:hover {
background-color: #148567;
border-color: #148567;
color: #fff;
}
.article-vote .article-send-feedback:hover {
background-color: #fff;
border: 2px solid #868686;
color: #868686;
}
.article_page .article_body .side_by_side>div {
float: left;
text-align: left;
width: 49%;
}
.article_page .article_body .bug strong, .article_page .article_body .note strong, .article_page .article_body .tip strong {
font-weight: 900;
}
.article_page .article_body .bug::before, .article_page .article_body .note::before, .article_page .article_body .tip::before {
content: "";
font-family: 'FontAwesome';
font-size: 28px;
font-weight: 300;
height: 100%;
left: 20px;
position: absolute;
vertical-align: middle;
}
.article_page .article_body .bug::before {
top: 24%;
}
.article_page .article_body .note::before {
font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */
color: #363636;
content: "\f303"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */
font-size: 20px; /* Ou qualquer tamanho que você deseje */
}
.article_page .article_body .tip::before {
font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */
content: "\e2ca"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */
color: #1d9bd1;
font-size: 20px; /* Ou qualquer tamanho que você deseje */
}
.article_page .article_body .bug::before {
font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */
color: #f2c744;
content: "\f06a"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */
font-size: 20px; /* Ou qualquer tamanho que você deseje */
}
.article-vote .article-feedback-form textarea:focus {
border: 1px solid #1d9bd1;
outline: 0;
}
.article-vote .feedback-thanks p:nth-child(2), .article-vote .vote-thanks p:nth-child(2) {
margin-bottom: 8px;
}
.article-vote .article-vote-down:hover::after, .article-vote .article-vote-up:hover::after {
padding: 9px 0;
}
.article-vote .article-send-feedback:hover::after {
padding: 7px 0;
}
.article_page .article_container .article_body ul li {
font-size6px;
}
.article_page .article_body section ul:first-child {
margin-top: 0;
}
.article_page .article_body section p:last-child, .article_page .article_body section ul li:last-child, .article_page .article_body section ul:last-child {
margin-bottom: 0;
}
.article_body section.active {
display: block;
}
.article_page.has_sidenav .article_container .content_col {
display: table-cell;
}
.article_page.has_sidenav .article_container .category_list {
display: table-cell;
padding-left: 48px;
padding-right: 10px;
padding-top: 30px;
vertical-align: top;
width: 320px;
}
.article_page .article_body .option.large_tab {
padding-left: 16px;
padding-right: 16px;
}
.article_page .article_body .option.active {
border: 1px solid;
border-color: #ddd #ddd #fff;
border-top-left-radius: 6px;
border-top-right-radius: 6px;
color: #1264a3;
}
.article_page.has_sidenav .article_container .category_list {
left: 0;
padding: 0;
position: absolute;
top: 0;
width: 100%;
z-index: 3;
}
.article_page.has_sidenav .article_container .article_breadcrumbs {
display: none;
}
.article_page .article_breadcrumbs_container .breadcrumbs li:nth-child(3) {
display: inline-block;
}
.article_page .article_body .side_by_side>div:first-child {
margin-right: 2%;
}
.article_page .article_body .side_by_side>div:last-child {
float: right;
}
.article_page .article_body .tip.singleline::before {
top: 11px;
}
.article_page .article_body .note.singleline::before {
top: 12px;
}
.article_page .article_body .tabs.enclosed section {
border: 1px solid #ddd;
border-radius: 6px;
}
.article_page.has_sidenav .article_container .category_list .section_list_container {
box-shadow: rgba(0, 0, 0, .1) 0 1px 20px;
border: 1px solid #0897E9;
margin-bottom: 20px;
padding: 16px 13px 13px;
}
.article_page .article_body .option:not(.active):hover {
color: #616061;
}
.article_page.has_sidenav .article_container .category_list .section_list_container h5 {
font-size: 16px;
margin: 0;
padding: 0;
}
.article_page .article_body .tabs.enclosed section.first_content {
border-top-left-radius: 0;
}
.article_page.has_sidenav .article_container .category_list .section_list_container .section-list {
border-top: 1px solid #ebeaeb;
padding-top: 8px;
}
.article_page #nav_list {
display: none;
}
.article-vote .article-feedback-form #char_num {
color: #868686;
float: left;
font-size: 16px;
}
* {
backface-visibility: visible !important;
}
.article_page .article_body p:first-child {
margin-top: 0 !important;
}
html {
font-size6px;
/* This is IMPORTANT since some copied values use "REM" units */
}
.tip i.fa {
position: absolute;
left: 20px;
top: 50%;
transform: translateY(-50%);
font-size: 28px; /* Ajuste o tamanho conforme necessário */
}
.meu-conteudo-personalizado {
min-height: 100vh; /* Garante que o div ocupe pelo menos a altura total da tela */
width: 100%; /* Garante que o div ocupe toda a largura */
}
/* TITULO */
.inherited-styles-for-exported-element {
font-family: Lato, sans-serif;
letter-spacing: 0;
tab-size: 3;
}
body ::-webkit-scrollbar {
height: 10px;
width: 10px;
}
body ::-webkit-scrollbar-thumb {
background-color: #a9a9a9;
}
body ::-webkit-scrollbar-thumb, body ::-webkit-scrollbar-thumb:hover {
border-radius: 5px;
transition: background-color .3s;
transition-behavior: normal;
}
:focus {
outline: 2px solid #4c9aff;
outline-offset: 1px;
}
.display-h2 {
font-size: 22px;
}
.display-h2 {
line-height: 1.3;
}
p:first-child {
margin-top: 0;
}
body ::-webkit-scrollbar-thumb:hover {
background-color: gray;
}
html:not(.aui-no-focusvisible) :focus-visible {
box-shadow: 0 0 0 2px #4c9aff;
outline: 0;
}
.font-weight-bold strong, strong {
font-weight: bolder;
}
html:not(.aui-no-focusvisible) :focus:not(:focus-visible) {
outline: unset unset unset;
outline-offset: unset;
}
.mb-4 {
margin-bottom: 1.5rem !important;
}
.font-weight-bold {
font-weight: 700 !important;
}
.text-dark {
color: #363636 !important;
}
.text-blue {
color: #0897e9 !important;
}
.text-center {
text-align: center !important;
}
.text-uppercase {
text-transform: uppercase !important;
}
/* TITULO */
/* LIST BALL BLUE */
strong {
font-weight: 700;
}
:focus {
outline: 2px dotted #611f69;
outline-offset: 5px;
}
.ts_icon, li kbd {
text-indent: 0;
}
.ts_icon_buildings::before {
content: "";
}
.ts_icon::after, .ts_icon::before {
display: inline-block;
font-family: "Slack v2";
font-size: 20px;
font-weight: 400;
}
.ts_icon.middle {
vertical-align: middle;
}
ol {
color: inherit;
padding-left: 30px;
}
li {
line-height: 24px;
margin-bottom: 10px;
}
+img, .boxed, kbd {
border: 1px solid #ddd;
}
kbd {
background-color: #fff;
border: 1px solid #a3a2a2;
border-radius: .3em;
cursor: default;
display: inline-block;
font-family: Monaco, Menlo, Consolas, "Courier New", monospace !important;
font-size: 13.6px;
font-weight: 400;
line-height: .6rem;
margin: 2px;
min-width: 1em;
padding: .5em .6em .4em;
text-align: center;
text-decoration: none;
user-select: none;
}
.img-responsiva {
max-width: 100%; /* A imagem nunca será maior que o contêiner */
height: auto; /* A altura se ajusta automaticamente para manter a proporção */
border-radius: 6px; /* Adiciona bordas arredondadas (opcional) */
box-shadow: rgba(0, 0, 0, 0.1) 0 1px 5px; /* Sombra leve para destacar a imagem (opcional) */
}
ol:not(.takeaway) {
counter-reset: list 0;
list-style: none;
padding-left: 0;
}
ol li {
font-size6px;
}
ol:not(.takeaway) li {
counter-increment: list 1;
margin-left: 40px;
text-indent: -40px;
}
ol:not(.takeaway) li::before {
background-clip: padding-box;
background-color: #0897E9;
border-radius: 13px;
color: #fff;
content: counter(list);
display: inline-block;
font-size: 16px;
font-weight: 700;
height: 24px;
line-height: 24px;
margin-right: 15px;
padding-left: 0;
text-indent: 8px;
vertical-align: top;
width: 24px;
}
.boxed>ol:first-child {
margin-top: 0;
}
.boxed ol:last-child li:last-child {
margin-bottom: 0;
}
ol:not(.takeaway) li:nth-child(n+10):nth-child(-n+99)::before {
text-indent: 5px;
}
/* LIST BALL BLUE */
/* FAQ*/
@import url("https://fonts.googleapis.com/css2?family=Muli&display=swap");
* {
box-sizing: border-box;
}
body {
font-family: "Muli", sans-serif;
background-color: #f0f0f0;
}
h1 {
margin: 50px 0 30px;
text-align: center;
}
.faq-container {
max-width: 600px;
margin: 0 auto;
}
.faq {
background-color: transparent;
border: 1px solid #9fa4a8;
border-radius: 10px;
margin: 20px 0;
padding: 30px;
position: relative;
overflow: hidden;
transition: 0.3 ease;
}
.faq.active {
background-color: #fff;
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<div class="article_spacer"></div>
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<br>
<br>
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<div>
<br>
<p class="display-h2 font-weight-bold text-uppercase text-center text-dark mb-4 inherited-styles-for-exported-element">
<span class="font-weight-bold">Escopo Funcional - TOTVS CRM - Gestão de Clientes</span>
</p>
<div class="article_body">
<p>Este documento serve como a fonte autorizada delineando o escopo da solução TOTVS CRM - Gestão de Clientes BX, integrando-se às especificações fundamentais que vão respaldar a proposta comercial. Ele destaca as funcionalidades centrais e os recursos atuais disponíveis.</p>
<a class="zd_anchor" id="13242" name="importadados" prettyslug="importador-metas"></a>
<h2 id="h_01HBVSNSWJRRTTX7D5QT21QDFF" class="anchor">Principais Assuntos</h2>
<ol>
</li>
<li>Introdução ao TOTVS CRM, ROI e diferenciais</li>
<li>Benefícios e aplicabilidade em diferentes segmentos </li>
<li>Integrações com ferramentas terceiras e ERPs TOTVS</li>
<li>Abrangência nos processos e áreas</li>
<li>Tabelas de escopo: Planejamento, Prospecção, Vendas, Gestão e Retenção</li>
<li>Tabelas de serviços e recursos disponíveis </li>
</ol>
<p>Para acessar o documento completo, clique na imagem abaixo para baixar o PDF:</p>
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<a ><a class="confluence-embedded-file" href="/download/attachments/786551398/Escopo%20-%20Recursos%20Padroes%20-%20TCRM%20-%20GC%20%28v.006%29008%29.pdf?version=1&modificationDate=17247032429231729615524182&api=v2" data-nice-type="PDF Document" data-file-src="/download/attachments/786551398/Escopo%20-%20Recursos%20Padroes%20-%20TCRM%20-%20GC%20%28v.006%29008%29.pdf?version=1&modificationDate=17247032429231729615524182&api=v2" data-linked-resource-id="864353069877856258" data-linked-resource-type="attachment" data-linked-resource-container-id="786551398" data-linked-resource-default-alias="Escopo - Recursos Padroes - TCRM - GC (v.006008).pdf" data-mime-type="application/pdf" data-has-thumbnail="true" data-linked-resource-version="1" data-can-edit="true" aria-label="Escopo - Recursos Padroes - TCRM - GC (v.006008).pdf" draggable="false">
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<span span><span class="overlay">
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<i class="aui-icon aui-icon-small aui-iconfont-file-pdf"></i>
<span class="content"> PDF</span>
</span>
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</p>
><span class="file-type-desc-overlay"><i class="aui-icon aui-icon-small aui-iconfont-file-pdf"></i><span class="content"> PDF</span></span></span></span></p>
<!-- Conteudo 2 -->
<p class="bug">
<strong>Observação:</strong> Este documento poderá ser atualizado de acordo com mudanças no produto e de processos. Acesse regularmente o <a href="https://tdn.totvs.com" target="_blank" rel="noopener">Portal TOTVS</a> para verificar as atualizações e novas versões da documentação.
</p>
<!-- Conteudo 2 -->
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