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SYMPTOM(s):
License Update utility fails to run indicating that setup.exe is in use.

Running setup.exe program fails requesting the shutdown of _ISDEL.EXE, img.dll, msg.dll, and util.dll

Running license update program fails requesting the shutdown of setup.exe, img.dll, msg.dll, and util.dll


FACT(s) (Environment):


Using proupdt in 10.2B to update expiration date on products attempts to re-install full OpenEdge installation. All OpenEdge processes were shutdown to ensure nothing is running. Machine was rebooted and still cannot update the licenses. Using License Update in 10.2B to update expiration date on products attempts to re-install full OpenEdge installation. Using License Update utility to change expiration dates on Licenses Attempted old workaround to similar problem with license update to use setup.exe from original install media with the -u switch for license update instead, but that attempts full re-install.

 

OpenEdge 10.2B Windows

CAUSE:
The LICENSE UPDATE icon has incorrect target properties, there is a "dash" before the u - C:\Progress\OpenEdge102b\setup.exe -u

CAUSE:
Bug# OE00204987


FIX:
Workaround: Modify the existing proupdt command in the License Update icon by removing the dash before the u


Example Before: C:\Progress\OpenEdge102b\setup.exe -u

Example After:   C:\Progress\OpenEdge102b\setup.exe u