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01. In the Log control window, select a user to download the respective action log.

02. In the Download column, click Download on the respective user’s line.

The downloaded user log shows all actions performed by such user in the platform.

Basic Path

 

 

01. From the main menu, click Control panel.

02. Click the General tab.

03. Click Log control.

04. View company users and each user’s log settings.

You can search for a specific user through the “Search” field located on the upper right corner of the window.

To view only users with active log, select “Only display users with active log”, located on the upper left corner of the window.

Alternative Paths

Download complete server log

 

01. In the Log control window, click Download complete server log, located on the upper left corner of the window.

This option allows downloading the complete server log, containing consolidated data on every platform event, without any user distinction. 

Enable / disable a user log

 

01. In the Log control window, select a user to enable or disable the generation of a separate log.

02. In the active Log column, enable or disable the generation of a separate user log.

ON is shown whenever this feature is enabled and OFF is shown when the feature is disabled.
After enabling this feature, if the respective user is authenticated in the platform, the log will only be generated after the next user authentication process. 

03. After enabling this feature, click Settings, located in the Settings column corresponding to the respective user, to define the user log expiration period.

04. Select the user log expiration period in the respective window.

05. Click Save.

Download user log

 

 

 

 

 

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