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Speaking of my pending issues...

This feature allows viewing all registration requests pending approval.

It displays the requests made by the users that are associated to the account of which the authenticated user is in charge.

Periodically, the person in charge of approving requests receives a notification of pending issues, which is sent by a default routine on the platform. For more information, go to Notify pending registration request approval.

The actions allowed for registration requests are: approve and reject – batch or individual requests. When rejecting a registration request, provide the reason for rejection.


View pending registrations


01. In the main menu, place the mouse over Learning.

02. Click Registrations.

03. Click the My pending issues tab.

04. View registration requests pending approval.



Approve registration request


01. In the My pending issues tab, find the registration request to be approved.

You can filter requests by category – class or track/training course – as well as find a specific item from the Search field, next to the category. To search, simply enter the item name, according to the chosen category, and click the Search icon (magnifying glass). To undo a search, simply click the delete icon (x).

02. Click the Approve registration icon, to the right of the name of the item for which the registration was requested.

When a request for registration in the class is approved, the student is automatically added to the class and subject community - if there are any.

03. In the Actions report window, view the confirmation approving the registration or the reason for rejection.

04. Click Close.




Approve batch registration requests


01. In the My pending issues tab, find and select the registration requests to be approved.

You can filter requests by category – class or track/training course – as well as find a specific item from the Search field, next to the category. To search, simply enter the item name, according to the chosen category, and click the Search icon (magnifying glass). To undo a search, simply click the delete icon (x).

02. Click Actions, in the upper right corner of the Pending registration requests table.

03. Click Approve selected registrations.

When all requests are approved, the students registered in classes are automatically added to the class and subject community - if there are any.

04. In the Actions report window, view the confirmation approving all registrations or the reason for their rejection.

05. Click Close.



Reject registration request


01. In the My pending issues tab, find the registration request to be rejected.

You can filter requests by category – class or track/training course – as well as find a specific item from the Search field, next to the category. To search, simply enter the item name, according to the chosen category, and click the Search icon (magnifying glass). To undo a search, simply click the delete icon (x).

02. Click the Reject registration icon.

03. Enter the reason why the registration request has been rejected.

04. Click Confirm.

05. In the Actions report window, view the confirmation rejecting the registration request or the reason for rejection.

06. Click Close.



Reject batch registration requests


01. In the My pending issues tab, find and select the registration requests to be rejected.

You can filter requests by category – class or track/training course – as well as find a specific item from the Search field, next to the category. To search, simply enter the item name, according to the chosen category, and click the Search icon (magnifying glass). To undo a search, simply click the delete icon (x).

02. Click Actions, in the upper right corner of the Pending registration requests table.

03. Click Reject selected registrations.

04. Enter the reason why the registration requests have been rejected.

05. Click Confirm.

06. In the Actions report window, view the confirmation rejecting all selected registration requests or the reason for their rejection.

07. Click Close.



Attention!

This documentation is valid as of update 1.6.3 – Snowflake. Previous updates may contain different information than what you see on your platform.



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