FDA - Fast Delivery Automation

FDA - Fast Delivery Automation module enables the business agent to make the whole sales process, from order inclusion to invoice issue, in a Hand Held device with a bound printer.

FDA - Fast Delivery Automation speeds up the customer service because it enables you to check the visit script established by the back office, check product details and current stock, update customer data, register return of goods, issue pre-sale order (if there is no product for prompt delivery), advance revenues, etc. Besides, you can add the order and sales invoicing in the establishment through tables of customers, products, prices, and payment terms.

After finishing the sales transaction/invoicing, this information must be sent to the back office, which is responsible for the financial control of sales made by the business agent.

Back office system can be Protheus or another application. In any system, all configurations made and information sent and received must be synchronized.

Therefore, this system must provide data individually per business agent. Thus, business agents can only access their customers.

The whole process of Hand Held connectivity is made though MCS (Mobile Connectivity Studio). Query this topic for further details.

Several functions provided by the system enable the business agent to support the customer with the required information in the equipment (Hand Held).