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Speaking of social and community features...

Via the social and community permission options available in the Control Panel, it is possible to release or restrict features to specific users, roles or user groups. It is possible, for example, to hide features that are visible by default or release management features to a common user.

For a user to have access to a feature, they are required to have permission to view the page and/or the widget of this feature.


Permission options on pages and widgets

Permission options available for pages are the same as for each one of them. The same applies to widgets.

For details about such permissions, see Page permission options and Widget permission options.


Social and community features

Pages, widgets and specific permissions for social and communities are listed as follows.


Settings menu

DescriptionTypeFeature namePermission options




 

Page and widget for the Help Center feature - belonging to the settings menu in the upper right corner of the platform pages — which features links to documentation regarding the content displayed on the page. 

PAGEAjuda ECM - pagehelpFor details, go to Page permission options.
WIDGETAjudaFor details, go to Widget permission options.

Page for the Edit profile feature – belonging to the settings menu in the upper right corner of the platform pages — which features user preferences in relation to their social profile.PAGEPreferências do usuário - wcmuserpreferencesFor details, go to Page permission options.


Favoritos


DescriçãoTipoNome do recursoOpções de permissão

Page for the Favorites item from the main menu, where favorite documents, processes, users and communities are grouped.PAGEFavoritos - principalfovoritesFor details, go to Page permission options.

Page and widget for the Social favorites feature – belonging to the Favorites item from the main menu – which allows viewing the communities and users defined as favorites.PAGEContatos Favoritos - pagecontactfavorites

For details, go to Page permission options.

WIDGETFavoritos sociaisFor details, go to Widget permission options.


Social

DescriptionTypeFeature namePermission options


Page for the Social item from the main menu, which allows accessing the latest news and comments posted by the user or their social network friends, such as followers or community members.

PAGEMural - socialFor details, go to Page permission options.


Communities

DescriçãoTipoNome do recursoOpções de permissão


 

Page for the Communities item from the main menu, which allows viewing the participating communities, followed users and followers.

PAGEComunidades - communitiesFor details, go to Page permission options.

Feature that allows configuring permissions to support, comment, share or report posts in existing communities; to edit the community, comments and posts; to configure notifications and manage moderators and users.COMMUNITYCommunity name
  • Post: Allows posting on the community timeline, and, if enabled by the administrator, it is possible to post documents, pictures, images, videos, forms, and articles.

  • Support: when enabled, allows expressing interest in a post.

  • Comment: when enabled, allows adding comments to a post.

  • Share: when enabled, allows sharing a post with other users or communities.

  • Report: when enabled, allows reporting allegedly inappropriate posts in the community.

  • Edit profile: when enabled, allows selected groups to edit the community.

  • Edit posts and comments: when enabled, allows community participants to change the posts and comments on the timeline.

  • Notify new posts: when enabled, allows community participants to enable post notifications to be received.

  • Notify in the community: when enabled, allows community participants to enable notifications for all posts made by the community to be received.

  • Manage users: when enabled, allows managing community members.

  • Manage moderators: when enabled, allows managing community moderators.




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