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The available fields are:  See the picture


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Security: It allows the use of TLS or SSL protocols in SMTP connection. If the e-mail server uses the Transport Layer Security (TLS) or Secure Socket Layer (SSL) protocol, you need to select it, otherwise you should select the “No” option.

Server Port: E-mail sending server port (SMTP). Default port is 25.

User: User login used to authenticate the e-mail server.

All notifications by e-mail: When enabled, determines that all notifications by e-mail will be sent with the sender added in the field "Sender’s e-mail address", both regarding the product (with user interaction) and the platform.

Sender’s e-mail: E-mail address to be considered as the default sender for sending notifications, when the option “Default sender” is enabled.

Bundle e-mails to send: When enabled, e-mails to be sent are bundled and triggered every 2 seconds. When disabled, each e-mail will be triggered individually, which can be blocked by services such as Gmail in large amounts.

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Server Host: E-mail sending server address (SMTP);

Authentication: Enable if you need to enter a user and password for authentication on the e-mail server. If enabled, the user and password fields must be completed. After enabling the feature, ON is displayed, indicating that the feature is active. When that feature is disabled, OFF is displayed.

Password: Password used to authenticate the e-mail server.

Default sender: When enabled, determines that notification e-mails will be sent by a default sender. When this feature is not enabled, the sender is the e-mail address that was set for the company.

Name of the sender: Name of the default sender for sending notifications by e-mail when the option “Default sender” is enabled.

Nota
titleAbout the default sender

Even if a default sender is configured, it is used only for user-free system activities, such as user creation, password recovery, and connection testing. The other e-mails on the platform (workflow and documents) use as sender the logged-in user, who moved the request, or even its customized senders.

SMTP timeout (in seconds): Determines the expiration time until the notification is communicated by e-mail, this can be set by the user between the default value of 180 seconds or the minimum of 10 seconds.


04. To validate the e-mail sending, use the Test connection button.

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You will need to enter an e-mail address to send the test.

Aviso
titlePlease note!

Due to Google's updated security protocols, the option for less secure apps has been disabled by the company, so, in order to perform the email test, you must first set up your Google account. Click here to learn how to perform the setup.


05. Click Save to save changes.

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