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Index
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Speaking of help ...
The help center is intended for end users, administrators and developers. It contains links for documentation related to the content displayed on the page, and also allows users to search for specific topics. The links are classified as follows: User Manual (fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (fluig FAQ) and Technical documentation) and How-to Videos (fluig Fluig Learning).
- fluig Help User guide contains an overview of each feature and the steps required to perform the actions available in each one of them, as well as explanations about the data requested and relevant information on how to use the features.
- The Developer Portal Technical documentation provides technical and advanced documentation related to the platform’s server management, settings and development.
- fluig FAQ gathers answers to the most frequent questions asked by customers to the customer service team.
- fluig Fluig Learning offers tutorial videos with information about the platform’s development.
The content displayed in help center takes into account the language chosen by the user for the platform, giving preference to documentation available in the same language. If the document is not available in the language chosen, the Portuguese version is suggested.
Basic path
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Acess the help center
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01. Click Settings.
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The location of the Settings menu depends on the Theme selected by the administrator. In the classic theme, the menu is located in the upper right corner of the page and identified by a gear-shaped icon. In the snowflake theme, it is in the upper left corner and is accessed through the user profile photo. |
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Users can also request help by clicking the |
Alternative path
Search documentation
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01. Enter the term you wish to search for in the Search field.
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The documentation types shown in help center are User Manual (fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (fluig Fluig FAQ) and How-to Videos (fluig Fluig Learning). |
Display more search results
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01. Enter the term you wish to search for in the Search field.
02. Click theSee more link displayed below the category results.
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The See more link is only shown for categories that return more than six results for the term searched. When clicking the link, users are directed to the portal for the category chosen: User Manual (fluig Fluig Help), Technical Documentation (Developer PortalTechnical documentation), FAQs (fluig FAQFrequently questions) and How-to Videos (fluig Fluig Learning), where they can find all the content related to the search. |
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| Informações | ||
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This documentation is valid as of the update 1.6.3 update5 - Liquid. Previous updates may contain different information than what you see on your platform. |
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