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  • Call Center Service (MATA010 - SIGACOM)

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Call Center Service (MATA010 - SIGAEST)
Call Center Service (MATA010 - SIGAEST)

The Service option of Call Center Module uses the following fields to query product features:

  • Note

Text-type field, in which product features are described in order to provide support to call center agents during customer calls. Example: product properties, features/benefits of getting the product, etc.

  • Status

Current product status (imported, release, obsolete