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<style> #title-text { display: none !important; } .compositiondani-banner { width: 100%; /* Garante que o banner ocupe toda a largura */ min-height: 220px; /* Altura mínima para manter aspecto visual */ border-radius: 5px; overflow: hidden; position: relative; /* Posição relativa para que o conteúdo absoluto se posicione corretamente */ margin-bottom: 5px; /* Ajuste conforme necessário */ } .compositiondani-banner-image { background-image: url("https://totvscrm.com/wp-content/uploads/2024/04/capa-com-fundo-e-sem-icone-TDN-AZUL2.png"); background-size: cover; background-position: center; /* Centraliza a imagem de fundo */ min-height: 100%; /* Garante que a altura do background cubra a área */ width: 100%; position: absolute; /* Posicionamento absoluto para cobrir toda a área do banner */ } .compositiondani-banner-overlay { min-height: inherit; position: absolute; top: 0; left: 0; width: 100%; height: 100%; border-radius: 5px; pointer-events: none; } .compositiondani-banner-logo-container { display: flex; justify-content: center; align-items: center; position: absolute; top: 50%; left: 50%; bottom: 0; transform: translate(-50%, -50%); } .compositiondani-banner-logo { width: 350px; height: 180px; background-image: url("https://totvscrm.com/wp-content/uploads/2023/09/logo-com-descricao-totvsgc.png"); background-size: contain; background-repeat: no-repeat; } .compositiondani-banner-content { position: absolute; padding: 30px; max-width: 60%; top: 50%; left: 50%; transform: translate(-50%, -50%); z-index: 1; color: white; text-align: center; } .compositiondani-banner-title { margin-bottom: 10px !important; padding: 10px !important; background: rgba(0, 0, 0, 0.5) !important; display: flex !important; justify-content: center !important; align-items: center !important; font-size: 12px !important; line-height: 1.3 !important; max-height: 133px !important; font-family: "Roboto", sans-serif !important; -webkit-line-clamp: 3 !important; -webkit-box-orient: vertical !important; overflow: hidden !important; text-overflow: ellipsis !important; color: #ffffff !important; position: relative !important; margin-top: 130px !important; border-radius: 10px !important; } </style> <style> body.meu-estilo-personalizado { background-color: #f4f5f7 !important; /* mais estilos aqui */ } *, ::after, ::before { box-sizing: inherit; } textarea { margin: 0; overflow: auto; vertical-align: top; } .container { display: flex; justify-content: space-between; } .container .articles { background-colorflex: #f0f0f0; /* Fundo cinza */1; padding: 20px; } .container .faq-container { flex: 1; padding: /* Espaço interno para evitar que o texto toque as bordas */20px; } .inherited-styles-for-exported-element { box-sizing: border-box; color: #494440; /* Inclui padding e border na largura total do contêiner */ width: 100%; /* Garante que o contêiner ocupe a largura total do seu elemento pai */ overflow: hidden; /* Esconde qualquer conteúdo que exceda as dimensões do contêiner */ max-width: 900px; /* Limita a largura máxima para melhor leitura em telas grandes */ margin: 0 auto; /* Centraliza o contêiner */ } .container .articles { flex: 1; padding: 20px; } .container .faq-container { flex: 1; padding: 20px; } .inherited-styles-for-exported-element { box-sizing: border-box; color: #494440; font-family: Lato, sans-serif; font-size: 14.4px; font-weight: 400; line-height: 26px; } @media screen and (max-width: 700px) { .inherited-styles-for-exported-element { font-size: 14.4px; line-height: 26px; } } ul { padding-leftfont-family: Lato, sans-serif; font-size: 14.4px; font-weight: 400; line-height: 26px; } @media screen and (max-width: 700px) { .inherited-styles-for-exported-element { font-size: 14.4px; line-height: 26px; } } ul { padding-left: 0; } ol, ul { color: #5d5d5e; } a { background-color: initial; background-position: 0 0; color: #1264a3; text-decoration: none; } h1, h5 { color: #1d1c1d; } h1, h2, h3, h5 { font-family: lato, sans-serif; } p { font-size: 14.4px; line-height: 26px; } @media screen and (max-width: 700px) { p { font-size: 14.4px; line-height: 26px; } } b, strong { font-weight: 700; } h1 { margin-left: 0; margin-right: 0; } button, input, textarea { font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size: 14.4px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: inherit; } input { color: inherit; line-height: normal; margin: 0; } ol,button ul { colorappearance: #5d5d5enone; } a { background-color: initial; background-position: 0 0; colorborder-radius: #1264a34px; textline-decorationheight: noneinherit; } h1, h5 { overflow: visible; colortext-align: #1d1c1dcenter; } h1, h2, h3, h5 { text-decoration: none; fonttext-familytransform: lato, sans-serifnone; } p.breadcrumbs { font-sizedisplay: 14.4pxinline-block; linelist-heightstyle: 26pxnone; } @media screen and (max-width: 700px) { p margin: 0 1px 0 0; padding: 0; } :focus { outline: 2px font-size: 14.4pxdotted #611f69; lineoutline-heightoffset: 26px5px; } } b, strong .ts_icon { fonttext-weightindent: 7000; } h1.article_page { marginpadding-leftbottom: 050px; margin-rightposition: 0relative; } button, input, textarea.article-vote { fontborder-familybottom: inherit; 1px font-feature-settings: inheritsolid #ddd; fontborder-kerningtop: inherit; 1px font-optical-sizing: inheritsolid #ddd; font-sizepadding: 14.4px; 35px font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: inherit; } input0 45px; } @media screen and (max-width: 800px) { .article_spacer { padding-top: 53px; } } .section-list { colormargin: inherit0; linemin-heightwidth: normal; margin: 0217px; } button.section_list_container { appearance: none; background-color position: initialrelative; background-position: 0 0; border-radius: 4px; line-height: inherit; overflow: visible; text-align: center; text-decoration: none; text-transform: none; } .breadcrumbs { display: inline-block; list-style: none; margin: 0 1px 0 0; padding: 0; } :focus { outline: 2px dotted #611f69; outline-offset: 5px; } .ts_icon { text-indent: 0; } .article_page { padding-bottom: 50px; position: relative; } .article-vote { border-bottom: 1px solid #ddd; border-top: 1px solid #ddd; padding: 35px 0 45px/* Isso garante que o z-index possa ser aplicado corretamente */ z-index: 1; /* Menor z-index para que fique abaixo do banner */ margin-top: 250px; /* Ajuste conforme necessário para empurrar a seção para baixo do banner */ } @media (max-width: 800px) { .section-list { overflow: hidden; } } .ts_icon_happy_smile::before { content: ""; } .ts_icon_check_circle_o_large::before { content: ""; } .ts_icon_warning::before { content: ""; } a:focus { outline: thin dotted; } .article_page .article_body a[href], a:hover { text-decoration: underline; } .breadcrumbs li { color: #7d7d7d; display: inline-block; font-size: 14px; line-height: 20px; } @media screen and (max-width: 800px700px) { .article_spacerbreadcrumbs li { font-size: 14px; paddingline-topheight: 53px20px; } } .section-lista:active, a:hover { marginoutline: 0; } input[type=radio] { box-sizing: min-widthborder-box; padding: 217px0; } .section_list_containerts_icon::after, .ts_icon::before { positiondisplay: relativeinline-block; /* Isso garante que o z-index possa ser aplicado corretamente */ z-index: 1; /* Menor z-index para que fique abaixo do banner */ margin-top: 250px; /* Ajuste conforme necessário para empurrar a seção para baixo do banner */ } @media font-family: "Slack v2"; font-size: 20px; font-weight: 400; } .section-list li { font-size: 14.4px; line-height: 26px; list-style: none; } @media screen and (max-width: 800px700px) { .section-list li { overflowfont-size: 14.4px; line-height: hidden26px; } } .ts_icon_happy_smilebreadcrumbs li::before { contentcolor: ""; } .ts_icon_check_circle_o_large::before {#cacaca; content: ">"; } .ts_icon_warning::before { padding: content: ""0 4px; } a:focus.section-list li a { outlineborder: thin1px solid dotted; } .article_page .article_body a[href], a:hover { text-decoration: underline; } .breadcrumbs li { color: #7d7d7dtransparent; border-radius: 4px; color: #1d1c1d; display: inline-block; font-size: 14px; line-height: 20px18px; } @media screen and (max-width: 700px) margin-bottom: 4px; padding: 5px 10px 6px; text-decoration: none; } .article_page .article_container { .breadcrumbs li { display: block; flex-wrap: wrap; font-size: 14px14.4px; line-height: 20px26px; } } a:active, a:hover { outline: 0; } input[type=radio] { box-sizing: border-box; padding: 0; } .ts_icon::after, .ts_icon::before { display: inline-block; font-family: "Slack v2"; font-sizemargin-left: auto; margin-right: auto; padding-left: 10px; padding-right: 10px; } .article_page .article_breadcrumbs_container { display: block; flex-wrap: wrap; margin-left: auto; margin-right: auto; max-width: 960px; padding-left: 20px; padding-right: 20px; font-weightpadding-top: 30px; visibility: 400hidden; } .section-list liarticle_page .article_title { fontflex-sizebasis: 14.4px100%; linefont-heightsize: 26px32px; listfont-styleweight: none700; } @media screen and (maxline-widthheight: 700px) {36px; .sectionmargin-list li {bottom: 30px; fontmargin-sizetop: 14.4px30px; linepadding-heightleft: 26px10px; } padding-right: 10px; } .breadcrumbs li::beforearticle_page .article_breadcrumb_title { color: #cacaca#868686; contentdisplay: ">"none; paddingfont-size: 0 4px15px; } .section-list li a article_page .article_body { borderpadding-bottom: 1px solid transparent50px; borderpadding-radiusleft: 4px10px; colorpadding-right: #1d1c1d10px; displaywidth: block100%; font-size: 14px; line-height: 18px;} .article_page .article_footer { marginflex-bottombasis: 4px100%; padding-left: 5px 10px 6px; textpadding-decorationright: none10px; } .article_page-vote .article_container-vote-question { display: block; flexfont-wrapweight: wrap700; fontmargin-sizebottom: 14.4px25px; line-heightopacity: 26px0; margintext-leftalign: autocenter; } margin-right: auto;.article-vote .article-vote-controls { paddingjustify-leftcontent: 10pxcenter; paddingtext-rightalign: 10pxcenter; } .article_page-vote .article_breadcrumbs_container-feedback-form { display: blocknone; flextext-wrapalign: wrapright; margin-left: auto;} .article-vote .vote-err { marginfont-rightsize: auto13.3333px; maxmargin-widthbottom: 960px0; } .article-vote padding-left: 20px; padding-right: 20px; padding-top: 30px; visibility: hidden.feedback-thanks, .article-vote .vote-err, .article-vote .vote-thanks { display: none; text-align: center; } .article_page-vote .article_title { flex-basis: 100%; font-size: 32px-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up { background-clip: padding-box; fontborder-weightradius: 7006px; lineborder-heightstyle: 36pxsolid; marginborder-bottomwidth: 30px2px; margin-topcursor: 30pxpointer; padding-leftheight: 10px44px; paddingtext-rightdecoration: 10pxnone; } .article-vote .article-vote-down, .article_page-vote .article_breadcrumb_title {-vote-up { border-color: #007a5a; color: #868686#007a5a; displaymargin: none0 10px; fontmin-sizewidth: 15px125px; } .article_page-vote .article_body-button-text { padding-bottomdisplay: 50pxblock; padding-leftheight: 10px100%; padding-right: 10px7px 14px; widthtext-align: center; width: 100%; } .article_page-vote .article_footer-send-feedback { flexborder-basiscolor: 100%#868686; padding-leftcolor: 10px#868686; padding-rightdisplay: 10pxinline-block; } .article-vote .article-vote-question { displaymargin: block; 20px 0 font-weight: 7000 10px; marginmin-bottomwidth: 25px180px; opacitypadding: 0; text-align: center 12px; } .article-vote .articleget-vote-controlssupport { justify-content: center; text-align: centerleft; } .article-vote .article-feedback-formdrive { displaypadding-bottom: none20px; text-align: rightleft; } .article-vote .vote-err@media screen and (min-width: 961px) { font-size: 13.3333px;.article_page .content_col { margin min-bottomwidth: 0640px; } .article-vote .feedback-thanks, .article-vote .vote-err, .article-vote .vote-thanks { display: none; text-align: center; } } @media screen and (max-width: 800px) { .article_page .section_list_container { display: none; } } @media screen and (max-width: 700px) { .article_page .article_title { font-size: 28px; line-height: 32px; } } @media screen and (max-width: 480px) { .article-vote .article-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up { background-clip height: padding-box50px; border line-radiusheight: 6px31px; border-style: solid;} border-width: 2px; cursor: pointer; height: 44px; text-decoration: none; } .article-vote .article-vote-down, .article-vote .article-vote-up { border-color: #007a5a; colorwidth: #007a5a42%; margin: 0 10px; min} } @media screen and (max-width: 125px; } .article-vote .article-button-text380px) { .article_body .option { display font-size: block14.4px; height: 100%;} } .nav_scroll.stick { paddingflex: 7px0 0 14pxauto; textmax-alignheight: center75vh; widthposition: 100%fixed; } .article-vote .article-send-feedback@media screen and (min-width: 801px) { border-color: #868686;.nav_scroll.stick { color: #868686; displaymax-width: inline-block242px; margin: 20px 0 0 10px; min-width: 180px; padding: 0 12px} } .article_body section, .article_page #cat_list, .section-list .close { display: none; } .article-vote .get-supportoption:focus { text-align: leftoutline: thin dotted #611f69; } .article-vote_page .article-feedback-drive_breadcrumb_title::before { padding-bottomcolor: 20px#ddd; text-aligncontent: left; } @media screen and (min-width: 961px) { ">"; padding: 0 3px; } .article_page .contentarticle_colbody p { minmargin-widthbottom: 640px12px; }margin-top: 0; } @media screen and (max-width: 800px) { .article_page .article_body ul { color: inherit; padding-left: 30px; } .article_page .section_list_containerarticle_body li { displayline-height: none24px; } margin-bottom: 10px; } @media screen and (max-width: 700px) { .article_page .article_title { .article_page .article_body h2 { border-bottom: 1px solid #ddd; color: #1d1c1d; display: block; font-size: 28px22px; font-weight: 700; line-height: 32px27px; } } @media screen and (max-width: 480px) { .article-vote .article-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up { height: 50px; line-height: 31px; } .article-vote .article-vote-down, margin-bottom: 20px; padding-bottom: 10px; } .article_page .article_body h3 { color: #1d1c1d; display: block; font-size: 20px; font-weight: 700; line-height: 25px; margin-bottom: 20px; margin-top: 20px; } .article_page .article_body section { margin-top: -1px; padding: 30px; } .article-vote .article-vote-upquestion::before { background-clip: padding-box; widthborder-radius: 42%50%; } } @media screen and (max-width: 380px) { .article_body .option { content: ""; display: inline-block; font-family: "Slack v2"; font-size: 14.4px20px; } } .nav_scroll.stick {font-weight: 400; flexheight: 0 0 auto25px; maxmargin-heightbottom: 75vh1px; positionmargin-right: fixed2px; } @media screen and (min-width: 801px) { .nav_scroll.stick {vertical-align: bottom; max-width: 242px25px; } } .article_body section, .article_page #cat_list, .section-list .close-vote .article-vote-controls a { display: noneinline-block; } .option:focusarticle-vote .article-feedback-form textarea { outlinebackground-clip: thin dotted #611f69; } .article_page .article_breadcrumb_title::before { color: #dddpadding-box; border: 1px solid #ddd; border-radius: 6px; contentcolor: ">"inherit; paddingline-height: 0 3px; } .article_page .article_body p { margin-bottom: 12px24px; padding: 10px; transition: all 160ms; margin-topwidth: 0100%; } .article_page-vote .article_body ulvote-err i { colorfont-size: inherit20px; paddingvertical-leftalign: 30pxmiddle; } .article_page-vote .feedback-thanks p, .article_body li-vote .vote-thanks p { linemargin-heightbottom: 24px25px; margin-bottomtop: 10px3px; } .article_page-vote .feedback-thanks i, .article_body h2-vote .vote-thanks i { bordervertical-bottom: 1px solid #ddd;align: middle; } .article-vote .article-feedback-drive label { colorcursor: #1d1c1dpointer; display: blockflex; } .article-vote font-size: 22px.article-feedback-drive input { margin-right: 10px; fontmargin-weighttop: 7007px; } line-height: 27px; .breadcrumbs li:first-child::before { margin-bottomcontent: 20pxnone; padding-bottom: 10px0; } .article_page .article_body h3.section-list li a.active, .section-list li a:hover { background-color: #1d1c1d#ebf6fd; displayborder: 1px solid block#dcf0fb; } .section-list font-size: 20px;li a.active { fontbackground-weightcolor: 700#0897E9; lineborder-heightcolor: 25pxtransparent; margin-bottomcolor: 20px#fff; marginfont-topweight: 20px700; } .article_page .article_body section { line-height: 22px; margin-toppadding: -1px 3px 10px 4px; padding: 30pxtext-shadow: rgba(0, 0, 0, .1) 0 1px 0; } .article-vote_page.has_sidenav .article-vote-question::before_container { backgroundmax-clipwidth: padding-box960px; border-radiuswidth: 50%100%; } .article_page content: "";.article_body .side_by_side { displayoverflow: inline-blockhidden; fonttext-familyalign: "Slack v2"center; } .article_page font-size: 20px; font-weight: 400; height: 25px; margin-bottom: 1px; margin-right: 2px; vertical-align: bottom; width: 25px; } .article-vote .article-vote-controls a { display: inline-block; } .article-vote .article-feedback-form textarea { background-clip: padding-box; border: 1px solid #ddd; border-radius: 6px; color: inherit; line-height: 24px; padding: 10px; transition: all 160ms; width: 100%; } .article-vote .vote-err i { font-size: 20px; vertical-align: middle.article_body .bug, .article_page .article_body .note, .article_page .article_body .tip { background-clip: padding-box; border-radius: 6px; border-style: solid; border-width: 1px; display: block; line-height: 1.5rem; margin-bottom: 18px; margin-top: 18px; padding: 12px 18px 12px 65px; position: relative; word-break: break-word; } .article_page .article_body .note { background-color: #f8f8f8; border-color: #363636; } .article-vote_page .feedback-thanks p, .article-vote .vote-thanks particle_body .tip { marginbackground-bottomcolor: 25px#e8f5fa; marginborder-topcolor: 3px#1d9bd1; } .article-vote_page .article_body .feedback-thanks i, .article-vote .vote-thanks i {bug { background-color: #fcf4da; verticalborder-aligncolor: middle#f2c744; } .article-vote_page .article-feedback-drive label_body .tabs { cursor: pointer; display: flexmargin-bottom: 14.4px; } .article-vote_page .article-feedback-drive input_body .option { margin-rightborder: 10px1px solid transparent; margin-topcolor: 7px#616061; } .breadcrumbs li:first-child::before { content: none cursor: pointer; display: inline-block; margin: 0; padding-bottom: 4px; padding-top: 05px; } .section-list li a.active, .section-list li a:hover { background-color: #ebf6fd; border: 1px solid #dcf0fb; } .section-list li a.active@media screen and (max-width: 700px) { .article_page .article_body .option { padding-bottom: 4px; padding-top: 5px; } } .article-vote .article-vote-down:hover, .article-vote .article-vote-up:hover { background-color: #0897E9#148567; border-color: transparent#148567; color: #fff; font-weight: 700;} .article-vote .article-send-feedback:hover { linebackground-heightcolor: 22px#fff; paddingborder: 3px2px 10pxsolid 4px#868686; text-shadow: rgba(0, 0, 0, .1) 0 1px 0; } color: #868686; } @media screen and (max-width: 800px) { .article_page.has_sidenav .article_container { max-width display: 960pxblock; width: 100%;} } .article_page .article_body .side_by_sideside>div { overflowfloat: hiddenleft; text-align: left; width: center49%; } .article_page .article_body .bug strong, .article_page .article_body .note strong, .article_page .article_body .tip strong { backgroundfont-clipweight: padding-box; border-radius: 6px; border-style: solid; border-width: 1px; display: block; line-height: 1.5rem; margin-bottom: 18px; margin-top: 18px; padding: 12px 18px 12px 65px900; } .article_page .article_body .bug::before, .article_page .article_body .note::before, .article_page .article_body .tip::before { content: ""; font-family: 'FontAwesome'; font-size: 28px; font-weight: 300; height: 100%; left: 20px; position: relativeabsolute; wordvertical-breakalign: break-wordmiddle; } .article_page .article_body .notebug::before { background-colortop: #f8f8f824%; border-color: #363636; } .article_page .article_body .tipnote::before { backgroundfont-colorfamily: #e8f5fa; border-color: #1d9bd1; } .article_page .article_body .bug { background-color: #fcf4da; border-color: #f2c744; } .article_page .article_body .tabs { margin-bottom: 14.4px;'FontAwesome'; /* Assegura que a fonte correta está sendo usada */ color: #363636; content: "\f303"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article_page .article_body .optiontip::before { border: 1px solid transparent; color: #616061; cursor: pointer; display: inline-block; margin: 0; padding-bottom: 4px; padding-top: 5px; } @media screen and (max-width: 700px) { .font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */ content: "\e2ca"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ color: #1d9bd1; font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article_page .article_body .optionbug::before { paddingfont-bottomfamily: 4px'FontAwesome'; /* Assegura que padding-top: 5px; } } .article-vote .article-vote-down:hover, .article-vote .article-vote-up:hover { background-color: #148567; border-color: #148567; color: #fff;a fonte correta está sendo usada */ color: #f2c744; content: "\f06a"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article-vote .article-sendfeedback-feedbackform textarea:hoverfocus { background-colorborder: #fff1px solid #1d9bd1; border: 2px solid #868686; color: #868686outline: 0; } .article-vote .feedback-thanks p:nth-child(2), .article-vote .vote-thanks p:nth-child(2) { margin-bottom: 8px; } @media screen and (max-width: 800px) { .article_page.has_sidenav .article_container.article-vote .article-vote-down:hover::after, .article-vote .article-vote-up:hover::after { padding: 9px 0; } .article-vote .article-send-feedback:hover::after { padding: 7px display: block0; } } @media screen and (max-width: 600px) { .article_page .article_body .side_by_side>div { float: left; text-align margin-right: left0; width: 49%auto; } } .article_page .article_bodycontainer .bug strong, .article_page .article_body .note strong, article_body ul li { font-size: 14.4px; } .article_page .article_body .tip strongsection ul:first-child { fontmargin-weighttop: 9000; } .article_page .article_body .bug::beforesection p:last-child, .article_page .article_body .note::before section ul li:last-child, .article_page .article_body section .tip::beforeul:last-child { contentmargin-bottom: ""; font-family: 'FontAwesome'; font-size: 28px; font-weight: 300; height: 100%; left: 20px; position: absolute0; } .article_body section.active { display: block; } .article_page.has_sidenav .article_container .content_col { display: table-cell; } .article_page.has_sidenav .article_container .category_list { display: table-cell; padding-left: 48px; padding-right: 10px; padding-top: 30px; vertical-align: middletop; width: 320px; } .article_page .article_body .bug::before {.option.large_tab { padding-left: 14px; 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* { box-sizing: border-box; } h1 { margin: 50px 0 30px; text-align: center; } .faq-container { max-width: 600px; margin: 0 auto; } .faq { background-color: transparent; border: 1px solid #9fa4a8; border-radius: 10px; margin: 20px 0; padding: 30px; position: relative; overflow: hidden; transition: 0.3 ease; } .faq.active { background-color: #fff; box-shadow: 0 3px 6px rgba(0, 0, 0, 0.1), 0 3px 6px rgba(0, 0, 0, 0.1); } .faq.active::before, .faq.active::after { content: "\f075"; font-family: "Font Awesome 5 Free"; color: #c9c9c9; font-size: 7rem; position: absolute; opacity: 0.2; top: 20px; left: 20px; z-index: 0; } .faq.active::before { color: #0897E9; top: -10px; left: -30px; transform: rotateY(180deg); } .faq-title { margin: 0 35px 0 0; font-family: lato, sans-serif; font-size: 16px; } .faq-text { display: none; margin: 30px 0 0; } .faq.active .faq-text { display: block; } .faq-toggle { background-color: transparent; border: 0; border-radius: 50%; cursor: pointer; display: flex; align-items: center; justify-content: center; font-size: 14.4px; padding: 0; position: absolute; top: 30px; right: 30px; height: 30px; width: 30px; } .faq-toggle:focus { outline: 0; } .faq-toggle .fa-times { display: none; } .faq.active .faq-toggle .fa-times { color: #fff; display: block; } .faq.active .faq-toggle .fa-chevron-down { display: none; } .faq.active .faq-toggle { background-color: #9fa4a8; } /* FAQ*/ .faq-container .faq { background-color: transparent; border: 1px solid #9fa4a8; border-radius: 10px; margin: 16px 0; padding: 30px; position: relative; overflow: hidden; transition: 0.3s ease; } .faq-container .faq.active { background-color: #fff; box-shadow: 0 3px 6px rgba(0, 0, 0, 0.1), 0 3px 6px rgba(0, 0, 0, 0.1); } /* Demais estilos isolados aqui */ </style> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.1.1/css/all.min.css"> <header> <link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400&display=swap" rel="stylesheet"/> <div class="compositiondani-banner"> <div class="compositiondani-banner-image"></div> <div class="compositiondani-banner-overlay"></div> <div class="compositiondani-banner-logo-container"> <div class="compositiondani-banner-logo"></div> </div> <div class="compositiondani-banner-content"> </div> </div> </header> <div class="meu-conteudo-personalizado"> <div class="article_page has_sidenav inherited-styles-for-exported-element"> <div class="article_container"> <div class="article_spacer"></div> <div class="article_breadcrumbs"> <br> <br> </div> <div class="content_col"> <div> <p class="display-h2 font-weight-bold text-uppercase text-center text-dark mb-4 inherited-styles-for-exported-element"> <span class="font-weight-bold">Como Importar Metas para o Analytics Studio</span> </p> <div class="article_body"> <p>Este guia tem como objetivo fornecer instruções detalhadas sobre como utilizar o novo importador de metas do TOTVS CRM, que permite a importação das suas metas para acompanhamento através do Analytics Studio. Siga os passos a seguir para começar a importar e monitorar suas metas.</p> <a class="zd_anchor" id="13242" name="importadados" prettyslug="importador-metas"></a> <h2 id="h_01HBVSNSWJRRTTX7D5QT21QDFF" class="anchor">Acesso ao Importador de Metas</h2> <ol> </li> <li>Acesse o link: <a target="_new" href="https://goals-setup.totvscrm.app">https://goals-setup.totvscrm.app</a></li> <li>Insira a chave de acesso fornecida no campo designado </li> <li> Clique em <kbd>Continuar</kbd> </li> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV.png" alt="Descrição da Imagem" class="img-responsiva"> </ol> <p class="bug"><strong>Importante:</strong> A chave de acesso será fornecida para o usuário chave durante a implantação do CRM. Caso tenha perdido ou esquecido sua chave, por favor, <a href="https://totvscst.zendesk.com/hc/pt-br/#home">entre em contato com o suporte técnico</a> para solicitar assistência.</p> <br> <!-- Conteudo 2 --> <a class="zd_anchor" id="13243" name="importametas" prettyslug="importar-metas"></a> <h2 id="h_01HBVSNSWJ4G2BX1X9GYZS7S99" class="anchor">Importando Metas</h2> <ol> <li>Para garantir a correta formatação dos dados, inicie o processo baixando nosso <kbd>modelo de arquivo</kbd> </li> </li> <li>Após o download, preencha o arquivo com as metas dos profissionais conforme necessário</li> <li><strong>Faça o Upload do Arquivo Preenchido:</strong></li></ol> <ul> <li>Arraste e solte o arquivo na área indicada para fazer o upload</li> <li>Se preferir, clique na área para abrir o explorador de arquivos e selecione o arquivo manualmente</li> </ul> <div class="note singleline"> <strong>Recomendações:</strong> <ul> <li><strong>Excel (xls, xlsx):</strong> Utilize apenas colunas como separadores</li> <li><strong>CSV:</strong> Utilize vírgula, ponto e vírgula ou aspas como separadores e codifique em UTF-8</li> <li><strong>Células Mescladas:</strong> Não são suportadas</li> <li><strong>Caracteres por Campo:</strong> Máximo de 250 caracteres</li> <li><strong>Limite de Linhas:</strong> Até 9.999 linhas por arquivo</li> <li><strong>Formatação das Células:</strong> Mantenha a mesma formatação das células do modelo fornecido</li> </ul> </div> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV1.png" alt="Descrição da Imagem" class="img-responsiva"> <br> <!-- Conteudo 3 --> <br> <a class="zd_anchor" id="13244" name="selecaocabecalho" prettyslug="selecao-arquivo"></a> <h2 id="h_01HBVSNSWJTN11APH3TQHH5KCT" class="anchor">Seleção do Cabeçalho</h2> <p>Após carregar seu arquivo, você precisará indicar qual linha contém os títulos das informações, como "Email", Meta_Data_Inicio etc.</p> <ol> <li>Selecione a linha do cabeçalho</li> <li>Clique em <kbd>Próximo</kbd> para continuar</li> </ol> <br> <a class="zd_anchor" id="13244" name="mapeamentocolunas" prettyslug="mapeamento-colunas"></a> <h2 id="h_01HBVSNSWJPXEV1894PCSMQXYD" class="anchor">Mapeamento das Colunas</h2> <ol> <li>Após selecionar o cabeçalho, outra tela será exibida para mapear as colunas do arquivo</li> <li>Verifique se todos os campos estão vinculados às suas respectivas colunas</li> <li>Se estiver utilizando a planilha modelo, o mapeamento será feito automaticamente</li> <li>Caso contrário, você precisará mapear manualmente as colunas</li> <li>Após o mapeamento, clique em <kbd>Próximo</kbd> </li> </ol> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV2.png" alt="Descrição da Imagem" class="img-responsiva"> <br> <br> <!-- Conteudo 4 --> <a class="zd_anchor" id="13245" name="conferenciaeprocessamento" prettyslug="conferencia-e-processamento"></a> <h2 id="h_01HBVSNSWJV11H2D2QFW5DMW0B" class="anchor">Conferência e Processamento</h2> <p>Antes de prosseguir:</p> <ul> <li><strong>Verifique os dados:</strong> Confirme se todas as informações estão corretas e se a quantidade de linhas é a esperada.</li> <li><strong>Faça ajustes se necessário:</strong> Você tem a liberdade de adicionar ou remover linhas para melhor adequação.</li> </ul> <p>Quando tudo estiver pronto:</p> <ul> <li><strong>Prossiga:</strong> Clique em <kbd>Enviar</kbd> para começar a processar os dados.</li> <li><strong>Espere um pouco:</strong> O processamento pode demorar alguns minutos, dependendo da quantidade de dados.</li> </ul> <a class="zd_anchor" id="13246" name="faq" prettyslug="faq-importacao"></a> <h2 id="h_01HBVSNSWK6MGFS52B8ZZ3V5HP" class="anchor">Resultado da Importação</h2> <p>Após o processamento, você receberá uma notificação sobre o resultado:</p> <ul> <li><strong>Mensagem de Sucesso:</strong> Se os dados forem importados corretamente, aparecerá a mensagem "Arquivo importado com sucesso</li> <li><strong>Mensagem de Erro:</strong> Se houver um problema na importação, a mensagem "A importação falhou" será exibida</li> </ul> <p class="bug"><strong>Observação:</strong> O processamento dos dados para o Analytics pode levar alguns minutos. A duração depende do volume de dados sendo importados.</p> <br> <br> <!-- inicio de faq --> <h2>Dúvidas Frequentes</h2> <div class="faq-container"> <div class="faq active"> <p class="faq-title"> <strong>Como faço para realizar alterações nas metas já importadas?</strong></p> <p class="faq-text">Para editar uma meta, você precisará reimportar todas as metas, pois cada importação substitui as metas existentes. Não é possível editar uma única meta após a importação.</p> <button class="faq-toggle"> <i class="fas fa-chevron-down"></i> <i class="fas fa-times"></i> </button> </div> <div class="faq"> <p class="faq-title"> <strong>Quanto tempo leva para que as metas importadas apareçam no Analytics?</strong></p> <p class="faq-text">O processo de sincronização das metas importadas com a visualização do Analytics leva em média cerca de 2 horas.</p> <button class="faq-toggle"> <i class="fas fa-chevron-down"></i> <i class="fas fa-times"></i> </button> </div> <div class="faq"> <p class="faq-title"><strong> Quais métricas e KPIs estão disponíveis para análise no analytics?</strong> </p> <p class="faq-text">No Analytics, você terá acesso a metas para análise do desempenho, tais como a quantidade de prospecções, oportunidades, propostas, negócios prováveis, negócios fechados, valor total de vendas e ticket médio.</p> <button class="faq-toggle"> <i class="fas fa-chevron-down"></i> <i class="fas fa-times"></i> </button> </div> </div> <!-- inicio de faq --> </div> </div> </div> </div> </div> </div> </div> <script> document.addEventListener("DOMContentLoaded", function() { const links = document.querySelectorAll('.section-list a'); // Selecione todos os links da seção links.forEach(link => { link.addEventListener('click', function(e) { e.preventDefault(); // Previne o comportamento padrão do link document.querySelector('.section-list a.active').classList.remove('active'); // Remove a classe 'active' do link atualmente ativo this.classList.add('active'); // Adiciona a classe 'active' ao link clicado const sectionId = this.getAttribute('href'); // Obtém o ID da seção alvo document.querySelector(sectionId).scrollIntoView({behavior: 'smooth'}); // Navega até a seção }); }); }); </script> <script> document.addEventListener("DOMContentLoaded", function() { const tabButtons = document.querySelectorAll('.tabs button.option');<style> #title-text { display: none !important; } .compositiondani-banner { width: 100%; /* Garante que o banner ocupe toda a largura */ min-height: 220px; /* Altura mínima para manter aspecto visual */ border-radius: 5px; overflow: hidden; position: relative; /* Posição relativa para que o conteúdo absoluto se posicione corretamente */ margin-bottom: 5px; /* Ajuste conforme necessário */ } .compositiondani-banner-image { background-image: url("https://totvscrm.com/wp-content/uploads/2024/04/capa-com-fundo-e-sem-icone-TDN-AZUL2.png"); background-size: cover; background-position: center; /* Centraliza a imagem de fundo */ min-height: 100%; /* Garante que a altura do background cubra a área */ width: 100%; position: absolute; /* Posicionamento absoluto para cobrir toda a área do banner */ } .compositiondani-banner-overlay { min-height: inherit; position: absolute; top: 0; left: 0; width: 100%; height: 100%; border-radius: 5px; pointer-events: none; } .compositiondani-banner-logo-container { display: flex; justify-content: center; align-items: center; position: absolute; top: 50%; left: 50%; bottom: 0; transform: translate(-50%, -50%); } .compositiondani-banner-logo { width: 350px; height: 180px; background-image: url("https://totvscrm.com/wp-content/uploads/2023/09/logo-com-descricao-totvsgc.png"); background-size: contain; background-repeat: no-repeat; } .compositiondani-banner-content { position: absolute; padding: 30px; max-width: 60%; top: 50%; left: 50%; transform: translate(-50%, -50%); z-index: 1; color: white; text-align: center; } .compositiondani-banner-title { margin-bottom: 10px !important; padding: 10px !important; background: rgba(0, 0, 0, 0.5) !important; display: flex !important; justify-content: center !important; align-items: center !important; font-size: 12px !important; line-height: 1.3 !important; max-height: 133px !important; font-family: "Roboto", sans-serif !important; -webkit-line-clamp: 3 !important; -webkit-box-orient: vertical !important; overflow: hidden !important; text-overflow: ellipsis !important; color: #ffffff !important; position: relative !important; margin-top: 130px !important; border-radius: 10px !important; } </style> <style> body.meu-estilo-personalizado { background-color: #f4f5f7 !important; /* mais estilos aqui */ } *, ::after, ::before { box-sizing: inherit; } textarea { margin: 0; overflow: auto; vertical-align: top; } .container { display: flex; justify-content: space-between; background-color: #f0f0f0; /* Fundo cinza */ padding: 20px; /* Espaço interno para evitar que o texto toque as bordas */ box-sizing: border-box; /* Inclui padding e border na largura total do contêiner */ width: 100%; /* Garante que o contêiner ocupe a largura total do seu elemento pai */ overflow: hidden; /* Esconde qualquer conteúdo que exceda as dimensões do contêiner */ max-width: 900px; /* Limita a largura máxima para melhor leitura em telas grandes */ margin: 0 auto; /* Centraliza o contêiner */ } .container .articles { flex: 1; padding: 20px; } .container .faq-container { flex: 1; padding: 20px; } .inherited-styles-for-exported-element { box-sizing: border-box; color: #494440; font-family: Lato, sans-serif; font-size: 14.4px; font-weight: 400; line-height: 26px; } @media screen and (max-width: 700px) { .inherited-styles-for-exported-element { font-size: 14.4px; line-height: 26px; } } ul { padding-left: 0; } ol, ul { color: #5d5d5e; } a { background-color: initial; background-position: 0 0; color: #1264a3; text-decoration: none; } h1, h5 { color: #1d1c1d; } h1, h2, h3, h5 { font-family: lato, sans-serif; } p { font-size: 14.4px; line-height: 26px; } @media screen and (max-width: 700px) { p { font-size: 14.4px; line-height: 26px; } } b, strong { font-weight: 700; } h1 { margin-left: 0; margin-right: 0; } button, input, textarea { font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size: 14.4px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: inherit; } input { color: inherit; line-height: normal; margin: 0; } button { appearance: none; background-color: initial; background-position: 0 0; border-radius: 4px; line-height: inherit; overflow: visible; text-align: center; text-decoration: none; text-transform: none; } .breadcrumbs { display: inline-block; list-style: none; margin: 0 1px 0 0; padding: 0; } :focus { outline: 2px dotted #611f69; outline-offset: 5px; } .ts_icon { text-indent: 0; } .article_page { padding-bottom: 50px; position: relative; } .article-vote { border-bottom: 1px solid #ddd; border-top: 1px solid #ddd; padding: 35px 0 45px; } @media screen and (max-width: 800px) { .article_spacer { padding-top: 53px; } } .section-list { margin: 0; min-width: 217px; } .section_list_container { position: relative; /* Isso garante que o z-index possa ser aplicado corretamente */ z-index: 1; /* Menor z-index para que fique abaixo do banner */ margin-top: 250px; /* Ajuste conforme necessário para empurrar a seção para baixo do banner */ } @media (max-width: 800px) { .section-list { overflow: hidden; } } .ts_icon_happy_smile::before { content: ""; } .ts_icon_check_circle_o_large::before { content: ""; } .ts_icon_warning::before { content: ""; } a:focus { outline: thin dotted; } .article_page .article_body a[href], a:hover { text-decoration: underline; } .breadcrumbs li { color: #7d7d7d; display: inline-block; font-size: 14px; line-height: 20px; } @media screen and (max-width: 700px) { .breadcrumbs li { font-size: 14px; line-height: 20px; } } a:active, a:hover { outline: 0; } input[type=radio] { box-sizing: border-box; padding: 0; } .ts_icon::after, .ts_icon::before { display: inline-block; font-family: "Slack v2"; font-size: 20px; font-weight: 400; } .section-list li { font-size: 14.4px; line-height: 26px; list-style: none; } @media screen and (max-width: 700px) { .section-list li { font-size: 14.4px; line-height: 26px; } } .breadcrumbs li::before { color: #cacaca; content: ">"; padding: 0 4px; } .section-list li a { border: 1px solid transparent; border-radius: 4px; color: #1d1c1d; display: block; font-size: 14px; line-height: 18px; margin-bottom: 4px; padding: 5px 10px 6px; text-decoration: none; } .article_page .article_container { display: block; flex-wrap: wrap; font-size: 14.4px; line-height: 26px; margin-left: auto; margin-right: auto; padding-left: 10px; padding-right: 10px; } .article_page .article_breadcrumbs_container { display: block; flex-wrap: wrap; margin-left: auto; margin-right: auto; max-width: 960px; padding-left: 20px; padding-right: 20px; padding-top: 30px; visibility: hidden; } .article_page .article_title { flex-basis: 100%; font-size: 32px; font-weight: 700; line-height: 36px; margin-bottom: 30px; margin-top: 30px; padding-left: 10px; padding-right: 10px; } .article_page .article_breadcrumb_title { color: #868686; display: none; font-size: 15px; } .article_page .article_body { padding-bottom: 50px; padding-left: 10px; padding-right: 10px; width: 100%; } .article_page .article_footer { flex-basis: 100%; padding-left: 10px; padding-right: 10px; } .article-vote .article-vote-question { display: block; font-weight: 700; margin-bottom: 25px; opacity: 0; text-align: center; } .article-vote .article-vote-controls { justify-content: center; text-align: center; } .article-vote .article-feedback-form { display: none; text-align: right; } .article-vote .vote-err { font-size: 13.3333px; margin-bottom: 0; } .article-vote .feedback-thanks, .article-vote .vote-err, .article-vote .vote-thanks { display: none; text-align: center; } .article-vote .article-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up { background-clip: padding-box; border-radius: 6px; border-style: solid; border-width: 2px; cursor: pointer; height: 44px; text-decoration: none; } .article-vote .article-vote-down, .article-vote .article-vote-up { border-color: #007a5a; color: #007a5a; margin: 0 10px; min-width: 125px; } .article-vote .article-button-text { display: block; height: 100%; padding: 7px 14px; text-align: center; width: 100%; } .article-vote .article-send-feedback { border-color: #868686; color: #868686; display: inline-block; margin: 20px 0 0 10px; min-width: 180px; padding: 0 12px; } .article-vote .get-support { text-align: left; } .article-vote .article-feedback-drive { padding-bottom: 20px; text-align: left; } @media screen and (min-width: 961px) { .article_page .content_col { min-width: 640px; } } @media screen and (max-width: 800px) { .article_page .section_list_container { display: none; } } @media screen and (max-width: 700px) { .article_page .article_title { font-size: 28px; line-height: 32px; } } @media screen and (max-width: 480px) { .article-vote .article-send-feedback, .article-vote .article-vote-down, .article-vote .article-vote-up { height: 50px; line-height: 31px; } .article-vote .article-vote-down, .article-vote .article-vote-up { width: 42%; } } @media screen and (max-width: 380px) { .article_body .option { font-size: 14.4px; } } .nav_scroll.stick { flex: 0 0 auto; max-height: 75vh; position: fixed; } @media screen and (min-width: 801px) { .nav_scroll.stick { max-width: 242px; } } .article_body section, .article_page #cat_list, .section-list .close { display: none; } .option:focus { outline: thin dotted #611f69; } .article_page .article_breadcrumb_title::before { color: #ddd; content: ">"; padding: 0 3px; } .article_page .article_body p { margin-bottom: 12px; margin-top: 0; } .article_page .article_body ul { color: inherit; padding-left: 30px; } .article_page .article_body li { line-height: 24px; margin-bottom: 10px; } .article_page .article_body h2 { border-bottom: 1px solid #ddd; color: #1d1c1d; display: block; font-size: 22px; font-weight: 700; line-height: 27px; margin-bottom: 20px; padding-bottom: 10px; } .article_page .article_body h3 { color: #1d1c1d; display: block; font-size: 20px; font-weight: 700; line-height: 25px; margin-bottom: 20px; margin-top: 20px; } .article_page .article_body section { margin-top: -1px; padding: 30px; } .article-vote .article-vote-question::before { background-clip: padding-box; border-radius: 50%; content: ""; display: inline-block; font-family: "Slack v2"; font-size: 20px; font-weight: 400; height: 25px; margin-bottom: 1px; margin-right: 2px; vertical-align: bottom; width: 25px; } .article-vote .article-vote-controls a { display: inline-block; } .article-vote .article-feedback-form textarea { background-clip: padding-box; border: 1px solid #ddd; border-radius: 6px; color: inherit; line-height: 24px; padding: 10px; transition: all 160ms; width: 100%; } .article-vote .vote-err i { font-size: 20px; vertical-align: middle; } .article-vote .feedback-thanks p, .article-vote .vote-thanks p { margin-bottom: 25px; margin-top: 3px; } .article-vote .feedback-thanks i, .article-vote .vote-thanks i { vertical-align: middle; } .article-vote .article-feedback-drive label { cursor: pointer; display: flex; } .article-vote .article-feedback-drive input { margin-right: 10px; margin-top: 7px; } .breadcrumbs li:first-child::before { content: none; padding: 0; } .section-list li a.active, .section-list li a:hover { background-color: #ebf6fd; border: 1px solid #dcf0fb; } .section-list li a.active { background-color: #0897E9; border-color: transparent; color: #fff; font-weight: 700; line-height: 22px; padding: 3px 10px 4px; text-shadow: rgba(0, 0, 0, .1) 0 1px 0; } .article_page.has_sidenav .article_container { max-width: 960px; width: 100%; } .article_page .article_body .side_by_side { overflow: hidden; text-align: center; } .article_page .article_body .bug, .article_page .article_body .note, .article_page .article_body .tip { background-clip: padding-box; border-radius: 6px; border-style: solid; border-width: 1px; display: block; line-height: 1.5rem; margin-bottom: 18px; margin-top: 18px; padding: 12px 18px 12px 65px; position: relative; word-break: break-word; } .article_page .article_body .note { background-color: #f8f8f8; border-color: #363636; } .article_page .article_body .tip { background-color: #e8f5fa; border-color: #1d9bd1; } .article_page .article_body .bug { background-color: #fcf4da; border-color: #f2c744; } .article_page .article_body .tabs { margin-bottom: 14.4px; } .article_page .article_body .option { border: 1px solid transparent; color: #616061; cursor: pointer; display: inline-block; margin: 0; padding-bottom: 4px; padding-top: 5px; } @media screen and (max-width: 700px) { .article_page .article_body .option { padding-bottom: 4px; padding-top: 5px; } } .article-vote .article-vote-down:hover, .article-vote .article-vote-up:hover { background-color: #148567; border-color: #148567; color: #fff; } .article-vote .article-send-feedback:hover { background-color: #fff; border: 2px solid #868686; color: #868686; } @media screen and (max-width: 800px) { .article_page.has_sidenav .article_container { display: block; } } .article_page .article_body .side_by_side>div { float: left; text-align: left; width: 49%; } .article_page .article_body .bug strong, .article_page .article_body .note strong, .article_page .article_body .tip strong { font-weight: 900; } .article_page .article_body .bug::before, .article_page .article_body .note::before, .article_page .article_body .tip::before { content: ""; font-family: 'FontAwesome'; font-size: 28px; font-weight: 300; height: 100%; left: 20px; position: absolute; vertical-align: middle; } .article_page .article_body .bug::before { top: 24%; } .article_page .article_body .note::before { font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */ color: #363636; content: "\f303"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article_page .article_body .tip::before { font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */ content: "\e2ca"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ color: #1d9bd1; font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article_page .article_body .bug::before { font-family: 'FontAwesome'; /* Assegura que a fonte correta está sendo usada */ color: #f2c744; content: "\f06a"; /* Código Unicode para o ícone 'magic wand' da FontAwesome */ font-size: 20px; /* Ou qualquer tamanho que você deseje */ } .article-vote .article-feedback-form textarea:focus { border: 1px solid #1d9bd1; outline: 0; } .article-vote .feedback-thanks p:nth-child(2), .article-vote .vote-thanks p:nth-child(2) { margin-bottom: 8px; } .article-vote .article-vote-down:hover::after, .article-vote .article-vote-up:hover::after { padding: 9px 0; } .article-vote .article-send-feedback:hover::after { padding: 7px 0; } @media screen and (max-width: 600px) { .article_page .article_body .side_by_side>div { margin-right: 0; width: auto; } } .article_page .article_container .article_body ul li { font-size: 14.4px; } .article_page .article_body section ul:first-child { margin-top: 0; } .article_page .article_body section p:last-child, .article_page .article_body section ul li:last-child, .article_page .article_body section ul:last-child { margin-bottom: 0; } .article_body section.active { display: block; } .article_page.has_sidenav .article_container .content_col { display: table-cell; } .article_page.has_sidenav .article_container .category_list { display: table-cell; padding-left: 48px; padding-right: 10px; padding-top: 30px; vertical-align: top; width: 320px; } .article_page .article_body .option.large_tab { padding-left: 14px; padding-right: 14px; } .article_page .article_body .option.active { border: 1px solid; border-color: #ddd #ddd #fff; border-top-left-radius: 6px; border-top-right-radius: 6px; color: #1264a3; } @media screen and (max-width: 800px) { .article_page.has_sidenav .article_container .content_col { display: block; } .article_page.has_sidenav .article_container .category_list { left: 0; padding: 0; position: absolute; top: 0; width: 100%; z-index: 3; } .article_page.has_sidenav .article_container .article_breadcrumbs { display: none; } } .article_page .article_breadcrumbs_container .breadcrumbs li:nth-child(3) { display: inline-block; } .article_page .article_body .side_by_side>div:first-child { margin-right: 2%; } .article_page .article_body .side_by_side>div:last-child { float: right; } .article_page .article_body .tip.singleline::before { top: 11px; } .article_page .article_body .note.singleline::before { top: 12px; } .article_page .article_body .tabs.enclosed section { border: 1px solid #ddd; border-radius: 6px; } .article_page.has_sidenav .article_container .category_list .section_list_container { box-shadow: rgba(0, 0, 0, .1) 0 1px 20px; border: 1px solid #0897E9; margin-bottom: 20px; padding: 16px 13px 13px; } .article_page .article_body .option:not(.active):hover { color: #616061; } .article_page.has_sidenav .article_container .category_list .section_list_container h5 { font-size: 14px; margin: 0; padding: 0; } .article_page .article_body .tabs.enclosed section.first_content { border-top-left-radius: 0; } .article_page.has_sidenav .article_container .category_list .section_list_container .section-list { border-top: 1px solid #ebeaeb; padding-top: 8px; } @media screen and (max-width: 800px) { .article_page #cat_list { display: block; } .article_page #nav_list { display: none; } } .article-vote .article-feedback-form #char_num { color: #868686; float: left; font-size: 14px; } * { backface-visibility: visible !important; } @media screen and (max-width: 800px) { .nav_scroll { display: none; /* Esconde a barra de navegação lateral */ } } @media (max-width: 800px) { .section-list li a { text-shadow: none !important; } } @media screen and (max-width: 800px) { .article_page.has_sidenav .article_container { max-width: 660px !important; } } .article_page .article_body p:first-child { margin-top: 0 !important; } @media screen and (max-width: 600px) { .article_page .article_body .side_by_side>div { float: none !important; } } html { font-size: 14.4px; /* This is IMPORTANT since some copied values use "REM" units */ } .tip i.fa { position: absolute; left: 20px; top: 50%; transform: translateY(-50%); font-size: 28px; /* Ajuste o tamanho conforme necessário */ } .meu-conteudo-personalizado { background-color: #f4f5f7; /* Cor de fundo que você quer aplicar */ min-height: 100vhtranslateY(-50%); font-size: 28px; /* Ajuste o tamanho conforme necessário */ } .meu-conteudo-personalizado { background-color: #f4f5f7; /* Cor de fundo que você quer aplicar */ min-width: 400px; /* Largura mínima de 400px */ min-height: 100vh; /* Garante que o div ocupe pelo menos a altura total da tela */ padding: 20px; /* Espaço interno para evitar que o texto toque as bordas */ box-sizing: border-box; /* Inclui padding e border na largura total do contêiner */ width: 100%; /* Garante que o contêiner ocupe a largura total do seu elemento pai */ overflow: hidden; /* Esconde qualquer conteúdo que exceda as dimensões do contêiner */ max-width: 900px; /* GaranteLimita quea olargura divmáxima ocupepara pelomelhor menosleitura aem alturatelas totalgrandes da tela */ width: 100%; margin: 0 auto; /* GaranteCentraliza que o div ocupe toda a largura contêiner */ } /* TITULO */ .inherited-styles-for-exported-element { font-family: Lato, sans-serif; letter-spacing: 0; tab-size: 3; } body ::-webkit-scrollbar { height: 10px; width: 10px; } body ::-webkit-scrollbar-thumb { background-color: #a9a9a9; } body ::-webkit-scrollbar-thumb, body ::-webkit-scrollbar-thumb:hover { border-radius: 5px; transition: background-color .3s; transition-behavior: normal; } :focus { outline: 2px solid #4c9aff; outline-offset: 1px; } .display-h2 { font-size: 22px; } @media screen and (max-width: 768px) { .display-h2 { font-size: 26px; } } .display-h2 { line-height: 1.3; } p:first-child { margin-top: 0; } body ::-webkit-scrollbar-thumb:hover { background-color: gray; } html:not(.aui-no-focusvisible) :focus-visible { box-shadow: 0 0 0 2px #4c9aff; outline: 0; } .font-weight-bold strong, strong { font-weight: bolder; } html:not(.aui-no-focusvisible) :focus:not(:focus-visible) { outline: unset unset unset; outline-offset: unset; } .mb-4 { margin-bottom: 1.5rem !important; } .font-weight-bold { font-weight: 700 !important; } .text-dark { color: #363636 !important; } .text-blue { color: #0897e9 !important; } .text-center { text-align: center !important; } .text-uppercase { text-transform: uppercase !important; } /* TITULO */ /* LIST BALL BLUE */ strong { font-weight: 700; } :focus { outline: 2px dotted #611f69; outline-offset: 5px; } .ts_icon, li kbd { text-indent: 0; } .ts_icon_buildings::before { content: ""; } .ts_icon::after, .ts_icon::before { display: inline-block; font-family: "Slack v2"; font-size: 20px; font-weight: 400; } .ts_icon.middle { vertical-align: middle; } ol { color: inherit; padding-left: 30px; } li { line-height: 24px; margin-bottom: 10px; } +img, .boxed, kbd { border: 1px solid #ddd; } kbd { background-color: #fff; border: 1px solid #a3a2a2; border-radius: .3em; cursor: default; display: inline-block; font-family: Monaco, Menlo, Consolas, "Courier New", monospace !important; font-size: 13.6px; font-weight: 400; line-height: .6rem; margin: 2px; min-width: 1em; padding: .5em .6em .4em; text-align: center; text-decoration: none; user-select: none; } @media screen and (-ms-high-contrast:active), (-ms-high-contrast:none) { +img, img { width: 100%; } } @media screen and (-ms-high-contrast:active), (-ms-high-contrast:none) { .boxed { width: 100%; } } .img-responsiva { max-width: 100%; /* A imagem nunca será maior que o contêiner */ height: auto; /* A altura se ajusta automaticamente para manter a proporção */ border-radius: 6px; /* Adiciona bordas arredondadas (opcional) */ box-shadow: rgba(0, 0, 0, 0.1) 0 1px 5px; /* Sombra leve para destacar a imagem (opcional) */ } ol:not(.takeaway) { counter-reset: list 0; list-style: none; padding-left: 0; } ol li { font-size: 14.4px; } ol:not(.takeaway) li { counter-increment: list 1; margin-left: 40px; text-indent: -40px; } ol:not(.takeaway) li::before { background-clip: padding-box; background-color: #0897E9; border-radius: 13px; color: #fff; content: counter(list); display: inline-block; font-size: 14px; font-weight: 700; height: 24px; line-height: 24px; margin-right: 15px; padding-left: 0; text-indent: 8px; vertical-align: top; width: 24px; } .boxed>ol:first-child { margin-top: 0; } .boxed ol:last-child li:last-child { margin-bottom: 0; } ol:not(.takeaway) li:nth-child(n+10):nth-child(-n+99)::before { text-indent: 5px; } /* LIST BALL BLUE */ /* FAQ*/ @import url("https://fonts.googleapis.com/css2?family=Muli&display=swap"); * { box-sizing: border-box; } h1 { margin: 50px 0 30px; text-align: center; } .faq-container { max-width: 600px; margin: 0 auto; } .faq { background-color: transparent; border: 1px solid #9fa4a8; border-radius: 10px; margin: 20px 0; padding: 30px; position: relative; overflow: hidden; transition: 0.3 ease; } .faq.active { background-color: #fff; box-shadow: 0 3px 6px rgba(0, 0, 0, 0.1), 0 3px 6px rgba(0, 0, 0, 0.1); } .faq.active::before, .faq.active::after { content: "\f075"; font-family: "Font Awesome 5 Free"; color: #c9c9c9; font-size: 7rem; position: absolute; opacity: 0.2; top: 20px; left: 20px; z-index: 0; } .faq.active::before { color: #0897E9; top: -10px; left: -30px; transform: rotateY(180deg); } .faq-title { margin: 0 35px 0 0; font-family: lato, sans-serif; font-size: 16px; } .faq-text { display: none; margin: 30px 0 0; } .faq.active .faq-text { display: block; } .faq-toggle { background-color: transparent; border: 0; border-radius: 50%; cursor: pointer; display: flex; align-items: center; justify-content: center; font-size: 14.4px; padding: 0; position: absolute; top: 30px; right: 30px; height: 30px; width: 30px; } .faq-toggle:focus { outline: 0; } .faq-toggle .fa-times { display: none; } .faq.active .faq-toggle .fa-times { color: #fff; display: block; } .faq.active .faq-toggle .fa-chevron-down { display: none; } .faq.active .faq-toggle { background-color: #9fa4a8; } /* FAQ*/ .faq-container .faq { background-color: transparent; border: 1px solid #9fa4a8; border-radius: 10px; margin: 16px 0; padding: 30px; position: relative; overflow: hidden; transition: 0.3s ease; } .faq-container .faq.active { background-color: #fff; box-shadow: 0 3px 6px rgba(0, 0, 0, 0.1), 0 3px 6px rgba(0, 0, 0, 0.1); } /* Demais estilos isolados aqui */ </style> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.1.1/css/all.min.css"> <header> <link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400&display=swap" rel="stylesheet"/> <div class="compositiondani-banner"> <div class="compositiondani-banner-image"></div> <div class="compositiondani-banner-overlay"></div> <div class="compositiondani-banner-logo-container"> <div class="compositiondani-banner-logo"></div> </div> <div class="compositiondani-banner-content"> </div> </div> </header> <div class="meu-conteudo-personalizado"> <div class="article_page has_sidenav inherited-styles-for-exported-element"> <div class="article_container"> <div class="article_spacer"></div> <div class="article_breadcrumbs"> <br> <br> </div> <div class="content_col"> <div> <p class="display-h2 font-weight-bold text-uppercase text-center text-dark mb-4 inherited-styles-for-exported-element"> <span class="font-weight-bold">Como Importar Metas para o Analytics Studio</span> </p> <div class="article_body"> <p>Este guia tem como objetivo fornecer instruções detalhadas sobre como utilizar o novo importador de metas do TOTVS CRM, que permite a importação das suas metas para acompanhamento através do Analytics Studio. Siga os passos a seguir para começar a importar e monitorar suas metas.</p> <a class="zd_anchor" id="13242" name="importadados" prettyslug="importador-metas"></a> <h2 id="h_01HBVSNSWJRRTTX7D5QT21QDFF" class="anchor">Acesso ao Importador de Metas</h2> <ol> </li> <li>Acesse o link: <a target="_new" href="https://goals-setup.totvscrm.app">https://goals-setup.totvscrm.app</a></li> <li>Insira a chave de acesso fornecida no campo designado </li> <li> Clique em <kbd>Continuar</kbd> </li> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV.png" alt="Descrição da Imagem" class="img-responsiva"> </ol> <p class="bug"><strong>Importante:</strong> A chave de acesso será fornecida para o usuário chave durante a implantação do CRM. Caso tenha perdido ou esquecido sua chave, por favor, <a href="https://totvscst.zendesk.com/hc/pt-br/#home">entre em contato com o suporte técnico</a> para solicitar assistência.</p> <br> <!-- Conteudo 2 --> <a class="zd_anchor" id="13243" name="importametas" prettyslug="importar-metas"></a> <h2 id="h_01HBVSNSWJ4G2BX1X9GYZS7S99" class="anchor">Importando Metas</h2> <ol> <li>Para garantir a correta formatação dos dados, inicie o processo baixando nosso <kbd>modelo de arquivo</kbd> </li> </li> <li>Após o download, preencha o arquivo com as metas dos profissionais conforme necessário</li> <li><strong>Faça o Upload do Arquivo Preenchido:</strong></li></ol> <ul> <li>Arraste e solte o arquivo na área indicada para fazer o upload</li> <li>Se preferir, clique na área para abrir o explorador de arquivos e selecione o arquivo manualmente</li> </ul> <div class="note singleline"> <strong>Recomendações:</strong> <ul> <li><strong>Excel (xls, xlsx):</strong> Utilize apenas colunas como separadores</li> <li><strong>CSV:</strong> Utilize vírgula, ponto e vírgula ou aspas como separadores e codifique em UTF-8</li> <li><strong>Células Mescladas:</strong> Não são suportadas</li> <li><strong>Caracteres por Campo:</strong> Máximo de 250 caracteres</li> <li><strong>Limite de Linhas:</strong> Até 9.999 linhas por arquivo</li> <li><strong>Formatação das Células:</strong> Mantenha a mesma formatação das células do modelo fornecido</li> </ul> </div> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV1.png" alt="Descrição da Imagem" class="img-responsiva"> <br> <!-- Conteudo 3 --> <br> <a class="zd_anchor" id="13244" name="selecaocabecalho" prettyslug="selecao-arquivo"></a> <h2 id="h_01HBVSNSWJTN11APH3TQHH5KCT" class="anchor">Seleção do Cabeçalho</h2> <p>Após carregar seu arquivo, você precisará indicar qual linha contém os títulos das informações, como "Email", Meta_Data_Inicio etc.</p> <ol> <li>Selecione a linha do cabeçalho</li> <li>Clique em <kbd>Próximo</kbd> para continuar</li> </ol> <br> <a class="zd_anchor" id="13244" name="mapeamentocolunas" prettyslug="mapeamento-colunas"></a> <h2 id="h_01HBVSNSWJPXEV1894PCSMQXYD" class="anchor">Mapeamento das Colunas</h2> <ol> <li>Após selecionar o cabeçalho, outra tela será exibida para mapear as colunas do arquivo</li> <li>Verifique se todos os campos estão vinculados às suas respectivas colunas</li> <li>Se estiver utilizando a planilha modelo, o mapeamento será feito automaticamente</li> <li>Caso contrário, você precisará mapear manualmente as colunas</li> <li>Após o mapeamento, clique em <kbd>Próximo</kbd> </li> </ol> <br><img src="https://totvscrm.com/wp-content/uploads/2024/04/MOCKUP-TDN-RELEASE-CSV2.png" alt="Descrição da Imagem" class="img-responsiva"> <br> <br> <!-- Conteudo 4 --> <a class="zd_anchor" id="13245" name="conferenciaeprocessamento" prettyslug="conferencia-e-processamento"></a> <h2 id="h_01HBVSNSWJV11H2D2QFW5DMW0B" class="anchor">Conferência e Processamento</h2> <p>Antes de prosseguir:</p> <ul> <li><strong>Verifique os dados:</strong> Confirme se todas as informações estão corretas e se a quantidade de linhas é a esperada.</li> <li><strong>Faça ajustes se necessário:</strong> Você tem a liberdade de adicionar ou remover linhas para melhor adequação.</li> </ul> <p>Quando tudo estiver pronto:</p> <ul> <li><strong>Prossiga:</strong> Clique em <kbd>Enviar</kbd> para começar a processar os dados.</li> <li><strong>Espere um pouco ajustes se necessário:</strong> OVocê tem processamentoa podeliberdade demorarde algunsadicionar minutos,ou dependendoremover dalinhas quantidadepara demelhor dadosadequação.</li> </ul> <a class="zd_anchor" id="13246" name="faq" prettyslug="faq-importacao"></a><p>Quando tudo estiver pronto:</p> <h2 id="h_01HBVSNSWK6MGFS52B8ZZ3V5HP" class="anchor">Resultado da Importação</h2> <ul> <li><strong>Prossiga:</strong> <p>ApósClique o processamento, você receberá uma notificação sobre o resultado:</p> em <kbd>Enviar</kbd> para começar a processar os dados.</li> <ul> <li><strong>Espere um pouco:</strong> O processamento pode demorar alguns minutos, dependendo <li><strong>Mensagemda quantidade de Sucesso:dados.</strong> Se os dados forem importados corretamente, aparecerá a mensagem "Arquivo importado com sucesso</li>li> </ul> <a <li><strong>Mensagem de Erro:</strong> Se houver um problema na importação, a mensagem "A importação falhou" será exibida</li>class="zd_anchor" id="13246" name="faq" prettyslug="faq-importacao"></a> <h2 id="h_01HBVSNSWK6MGFS52B8ZZ3V5HP" class="anchor">Resultado da Importação</h2> </ul> <p class="bug"><strong>Observação:</strong> O processamento dos dados para o Analytics pode levar alguns minutos. A duração depende do volume de dados sendo importados.</p> <br> <br> <!-- inicio de faq --> <h2>Dúvidas Frequentes</h2> <div class="faq-container"> <div class="faq active"> <p class="faq-title"> <strong>Como faço para realizar alterações nas metas já importadas?</strong></p><p>Após o processamento, você receberá uma notificação sobre o resultado:</p> <ul> <li><strong>Mensagem de Sucesso:</strong> Se os dados forem importados corretamente, aparecerá a mensagem "Arquivo importado com sucesso</li> <li><strong>Mensagem de Erro:</strong> Se houver um problema na importação, a mensagem "A importação falhou" será exibida</li> </ul> <p class="faq-text">Para editar uma meta, você precisará reimportar todas as metas, pois cada importação substitui as metas existentes. Não é possível editar uma única meta após a importaçãobug"><strong>Observação:</strong> O processamento dos dados para o Analytics pode levar alguns minutos. A duração depende do volume de dados sendo importados.</p> <br> <br> <button class="faq-toggle"> <!-- inicio <i class="fas fa-chevron-down"></i>de faq --> <h2>Dúvidas Frequentes</h2> <div <i class="fas fafaq-times"></i> </button> </div>container"> <div class="faq active"> <p class="faq-title"> <strong>Quanto<strong>Como tempofaço levapara pararealizar quealterações asnas metas já importadas apareçam no Analytics?</strong></p> <p class="faq-text">O processo de sincronização das metas importadas com a visualização do Analytics leva em média cerca de 2 horas>Para editar uma meta, você precisará reimportar todas as metas, pois cada importação substitui as metas existentes. Não é possível editar uma única meta após a importação.</p> <button class="faq-toggle"> <i class="fas fa-chevron-down"></i> <i class="fas fa-times"></i> </button> </div> <div class="faq"> <p class="faq-title"><strong> Quais métricas e KPIs estão disponíveis para análise no analytics?</strong> </p> <p class="faq-text">No Analytics, você terá acesso a metas para análise do desempenho, tais como a quantidade de prospecções, oportunidades, propostas, negócios prováveis, negócios fechados, valor total de vendas e ticket médio.</p>"> <button<p class="faq-toggletitle"> <strong>Quanto tempo leva para que as metas importadas apareçam <i class="fas fa-chevron-down"></i>no Analytics?</strong></p> <p <i class="fas fafaq-times"></i> </button> </div> </div> <!-- inicio de faq --text">O processo de sincronização das metas importadas com a visualização do Analytics leva em média cerca de 2 horas.</p> <button class="faq-toggle"> </div> <i </div>class="fas fa-chevron-down"></i> </div> </div> </div> </div> </div> <script> document.addEventListener("DOMContentLoaded", function() { const links = document.querySelectorAll('.section-list a'); // Selecione todos os links da seção links.forEach(link => { link.addEventListener('click', function(e) { <i class="fas fa-times"></i> </button> </div> <div class="faq"> <p class="faq-title"><strong> e.preventDefault(); // Previne oQuais comportamentométricas padrãoe doKPIs link estão disponíveis para análise no document.querySelector('.section-list a.active').classList.remove('active'); // Remove a classe 'active' do link atualmente ativo analytics?</strong> </p> <p this.classList.add('active'); // Adiciona a classe 'active' ao link clicado const sectionId = this.getAttribute('href'); // Obtém o ID da seção alvoclass="faq-text">No Analytics, você terá acesso a metas para análise do desempenho, tais como a quantidade de prospecções, oportunidades, propostas, negócios prováveis, negócios fechados, valor total de vendas e ticket médio.</p> document.querySelector(sectionId).scrollIntoView({behavior: 'smooth'}); // Navega até a seção <button class="faq-toggle"> }); }); }); </script> <script> document.addEventListener("DOMContentLoaded", function() { const tabButtons = document.querySelectorAll('.tabs button.option'); tabButtons.forEach(button => { button.addEventListener('click', function() { <i class="fas fa-chevron-down"></i> <i class="fas fa-times"></i> </button> </div> </ Desativa todas as tabs e esconde todo o conteúdo div> <!-- inicio de faq --> </div> </div> tabButtons.forEach(btn => { </div> </div> </div> </div> </div> <script> btn.classList.remove('active'); const sectiondocument.addEventListener("DOMContentLoaded", function() { const links = document.getElementByIdquerySelectorAll(btn.getAttribute('aria-controls'.section-list a')); // Selecione todos os links da seção if (section)links.forEach(link => { link.addEventListener('click', function(e) { section.style.display = 'none'; e.preventDefault(); // Previne o comportamento padrão do }link }); // Ativa a tab clicada e mostra o conteúdo correspondentedocument.querySelector('.section-list a.active').classList.remove('active'); // Remove a classe 'active' do link atualmente ativo this.classList.add('active');'); // Adiciona a classe 'active' ao link clicado const activeSectionsectionId = document.getElementById(this.getAttribute('aria-controlshref')); // Obtém o ID ifda (activeSection)seção {alvo activeSection.style.display = 'block'; }document.querySelector(sectionId).scrollIntoView({behavior: 'smooth'}); // Navega até a seção }); }); }); </script> <script> const toggles = document.querySelectorAll(".faq-toggle"); toggles.forEach((toggle) => { toggle.addEventListener("clickDOMContentLoaded", function() => { const tabButtons = toggle.parentNode.classList.toggle("active"); }); }); </script>document.querySelectorAll('.tabs button.option'); tabButtons.forEach(button => { button.addEventListener('click', function() { // Desativa todas as tabs e esconde todo o conteúdo tabButtons.forEach(btn => { btn.classList.remove('active'); const section = document.getElementById(btn.getAttribute('aria-controls')); if (section) { section.style.display = 'none'; } }); // Ativa a tab clicada e mostra o conteúdo correspondente this.classList.add('active'); const activeSection = document.getElementById(this.getAttribute('aria-controls')); if (activeSection) { activeSection.style.display = 'block'; } }); }); }); </script> <script> const toggles = document.querySelectorAll(".faq-toggle"); toggles.forEach((toggle) => { toggle.addEventListener("click", () => { toggle.parentNode.classList.toggle("active"); }); }); </script> |